subscriptionmembershipsettlement.com

November 23, 2025

What the site is

The website subscriptionmembershipsettlement.com serves as the dedicated claims portal for the settlement in the lawsuit Federal Trade Commission (FTC) v. Amazon.com, Inc., Case No. 2:23-CV-00932-JHC. According to the site, the lawsuit alleged that Amazon enrolled customers into its Prime program without proper consent and made cancellation harder than it should have been. (subscriptionmembershipsettlement.com)
The settlement amount: $2.5 billion. (subscriptionmembershipsettlement.com)
The website states that certain Prime subscribers may be eligible for automatic payments or to submit a claim via this site. (subscriptionmembershipsettlement.com)

Key Eligibility & Process Details

Here are some of the important facts from the site and associated official FTC pages:

Who may qualify

You must be a U.S. Prime subscriber (enrolled between June 23 2019 and June 23 2025) under a “challenged enrollment flow”. (subscriptionmembershipsettlement.com)
For the Automatic Payment Group, you must have used no more than three Prime benefits in any 12-month period in that timeframe. (subscriptionmembershipsettlement.com)
For the Claims Process Payment Group, you must either (a) unintentionally enrolled or (b) attempted to cancel but were unable. And you used more than three but fewer than ten benefits in a 12-month period. (subscriptionmembershipsettlement.com)

Payment details

Refunds are up to a maximum of $51 for eligible subscribers. (Federal Trade Commission)
Automatic payments were to be distributed by December 24, 2025 for eligible people in the Automatic Payment Group. (subscriptionmembershipsettlement.com)
Claims filing opens on December 24, 2025 for the Claims Process group. (subscriptionmembershipsettlement.com)

Is the website legitimate?

Yes — evidence suggests this is a valid portal for the settlement. A direct page on the FTC’s official website links to subscriptionmembershipsettlement.com as the place to submit a claim for this refund. (Federal Trade Commission)
In discussions on Reddit, users flag it as real (but caution about phishing overall). (Reddit)

Things to be careful about

Just because the website is legitimate for this settlement doesn’t mean every email or message claiming “you’re eligible” is legitimate. The FTC explicitly warns that it will not call and demand money for refunds. (Federal Trade Commission)
Confirming your eligibility via the site is fine, but do not pay any fee, share unnecessary personal info before verifying, or click links in unsolicited emails without checking source.
The URL is long and somewhat generic; scammers may mimic it. Always check you’re on exactly subscriptionmembershipsettlement.com and not a look-alike domain.
Being eligible doesn’t guarantee you will get the full amount or a payout; you must meet the criteria.

Why this matters

This settlement is significant for several reasons:

It’s one of the larger consumer-protection settlements tied to a major subscription service (Prime). News outlets report millions of eligible customers will receive refunds. (Newsweek)
It highlights how governments are scrutinizing “subscription traps” — enrollment + auto-renew + cancellation hurdles.
If you’ve been a Prime member in the U.S. during that period of 2019-2025, you might have a claim—so it’s worth checking.

Summary

In short: subscriptionmembershipsettlement.com is the official portal where eligible U.S. Prime subscribers can check and submit a claim under the FTC’s settlement with Amazon. If you signed up between 2019-2025 under certain flows and meet the use/cancellation criteria, you might get up to $51. But you should still be vigilant about scams and confirm everything carefully.

Key Takeaways

The site is authentic and linked by the FTC.
You must meet specific criteria (enrollment period, benefit usage, U.S. consumer) to qualify.
Maximum payout is $51.
Automatic refunds are happening for some; claims process opens later for others.
Always verify links and avoid giving personal/financial info to unknown sources.

FAQ

Q: I live outside the U.S. — am I eligible?
A: No, the eligibility described applies to U.S. consumers only. (Federal Trade Commission)

Q: I never received an email about this — am I still eligible?
A: Possibly. If you didn’t get an automatic payment or email, you may still qualify for claims process once it opens (per the site). (subscriptionmembershipsettlement.com)

Q: Do I have to pay anything to get my refund?
A: No. The FTC explicitly states they will never ask you to pay to receive a refund. (Federal Trade Commission)

Q: What if I signed up before June 23, 2019?
A: According to the settlement terms, only enrollments from June 23 2019 to June 23 2025 are eligible under the challenged flows. (subscriptionmembershipsettlement.com)

Q: How will the refund be paid?
A: For automatic payments: via PayPal or Venmo, or a mailed check if you don’t accept the electronic payment. (Federal Trade Commission)