mhub.marriott.com

November 18, 2025

Here’s a breakdown of **Marriott International’s “mHub” (often accessed via mhub.marriott.com) — what it appears to be, how it’s used, and what you should know. Note: some specifics may vary by region or role.

What is mHub

From sources available, mHub is an internal digital platform / portal used by Marriott associates (employees) to access HR-and employment-related services.
For example, on a Reddit discussion (new employee) someone wrote:

“Mhub is where you access your benefits, pay stubs and many other things.” (Reddit)
So essentially:

It’s a self-service hub for employees of Marriott.
It appears tied into a broader internal system (such as MGS / MFS) which Marriott uses for associates. (Reddit)
It is not a customer site, rather an internal site for Marriott staff.

What you can expect on mHub

While exact features will differ by country / region / role, common functionalities likely include:

Accessing your paystubs and compensation details. (As noted above) (Reddit)
Viewing or updating benefit information (healthcare, insurance, retirement).
Employee resources: training materials, company policies, news for associates.
Possibly scheduling, time off requests, shift information if you’re hourly.
Important notifications and HR communications.

Who uses it & how to access

The user base: Marriott associates (employees), franchisees, or those in ownership roles depending on region. For example, the broader intranet appears to cover “Canadian Associates / International Associates / Franchisees / Owners” etc. (Marriott Global Source)
Access: It requires you to have credentials (employee ID/EID, password). As one Reddit user said:

“If you have your EID you can access it by going to www.mhub.marriott.com” (Reddit)

Since it is internal, it might require VPN/access via corporate network outside certain regions.
There might be regional variations (different URLs or portals for international associates vs US/Canada).
If you are a new employee and can’t reach it, your HR or manager should provide onboarding instructions.

Why it matters

For employees, mHub provides a centralized place instead of having multiple systems: payroll, benefits, communication all in one place.
For management / HR, the central portal allows easier delivery of company-wide communications and training.
Helps maintain consistency across a large, global company like Marriott International (they have 30+ brands and thousands of locations) (Marriott)
It enhances transparency: employees can view their pay, benefits, time off, etc without always going through a person.

Important caveats & things to check

Because it’s internal, you must ensure any login you use is legitimate — e.g., don’t enter credentials on a fake site. Always check URL (should be an official Marriott domain).
If you’re a contractor or vendor, you might have different access rights (or none) depending on what Marriott classifies you as (associate vs vendor).
Region matters: Some features may differ if you’re in Asia, Europe, etc. Onboarding might include unique steps.
If you forgot your login or password, you’ll probably need to go via HR or the system’s “Forgot password” flow (if available) rather than try guessing.
If you’re trying to use it but being blocked (e.g., “Access Denied”), possible reasons: your employee status hasn’t been updated, you’re trying from an unauthorized network, or you need a token/security key.

Quick FAQ

Q: Is mHub for guests/reservations?
A: No. mHub is not a public guest portal. It’s for Marriott associates (employees) and internal use.

Q: Can franchisees or hotel owners use mHub?
A: Yes — potentially. The broader internal system (MGS) lists owners and franchisees among the user types. (Marriott Global Source) However, specific access rights may vary.

Q: I’m a new employee — where do I get my EID/login?
A: Usually from your HR department or your manager. They should provide your Employee ID, login instructions, maybe initial password/setup.

Q: I’m outside the U.S. — does mHub work internationally?
A: Likely yes, but you may have region-specific access or a variant of the portal. Onboarding should clarify how to connect in your country.

Q: What if I can’t access the site?
A: Check:

You’re using the correct URL (e.g., mhub.marriott.com)
You are on a network permitted by Marriott (some internal portals restrict external access)
Your login credentials are active
Contact HR or your IT support for your location if still blocked.

Summary

In short: mHub is Marriott International’s internal portal for employees and related stakeholders. It gives access to payroll, benefits, HR resources, training, and company communications. It’s not customer-facing. If you are an employee and you’re expected to use it, you’ll need the correct login details and possibly guidance from HR. If you’re not an employee (just a guest or vendor), you likely won’t have full access.