mhub.marriott.com

November 18, 2025

What mhub.marriott.com Actually Is

mhub.marriott.com is Marriott International’s secure internal login portal for employees, associates, and certain authorized users. When you try to visit that address, you’re immediately redirected to a Marriott extranet authentication page — meaning the site itself isn’t for the public. Instead, it’s a sign-in gateway where employees enter their Enterprise ID (EID) and password to access internal systems.

Once logged in, mhub.marriott.com serves as a central entry point into a broader set of tools and resources Marriott provides to its workforce. This is not part of the Marriott Bonvoy site used by guests to book hotels or manage rewards — it’s specifically for internal employee services.

Who Uses mHub

This portal isn’t a public website. Only people affiliated with Marriott International — current employees, and in some cases contractors or authorized partners — are meant to log in. Typical users include:

  • Front-line hotel staff
  • Corporate office employees
  • HR teams and managers
  • Support and IT specialists

The login page strictly requires Marriott credentials (Enterprise ID and password). If you don’t have these, you won’t get past the login screen and shouldn’t attempt to access the portal.

What You Can Access Through mHub

Once authenticated, mHub functions as a central employee service hub linking to various internal resources. These typically include (based on common internal portal functionality at companies like Marriott and employee reports):

  • HR and benefits information — health plans, retirement details, open enrollment.
  • Payroll tools — pay stubs, direct deposit setup, tax documents.
  • Work schedules — current shifts, calendars, time-off requests.
  • Company announcements and communications.
  • Training & development resources and certifications.
  • Employee travel programs such as the “Explore” employee discount.

One well-known feature accessed through portals like this is the Explore Rate program, which lets eligible Marriott associates book deeply discounted employee rates at Marriott hotels. Employees can typically generate forms or codes needed to secure and use these discounts.

Employees report that these internal tools are where they handle most work-related admin tasks — everything from checking schedules to printing travel discount forms.

How It’s Related to Other Marriott Sites

Marriott runs a number of different web properties for different purposes:

  • marriott.com / Marriott Bonvoy — public site for hotel bookings and customer rewards.
  • mgs.marriott.com — another internal site used for associate resources and franchise tools.
  • mhub.marriott.com — the internal employee login gateway.

These may integrate behind the scenes — for example, some resources might link through MGS or other backend systems — but the key thing is that mhub.marriott.com is not a public access site for guests or customers.

Logging In: Essentials

To successfully use mhub.marriott.com, you need:

  • A valid Enterprise ID (EID) — Marriott’s internal username.
  • Your password and security key (if required by your login policy).

If you’re an employee having trouble:

  • Double-check you’re entering credentials correctly.
  • Clear your browser cache, try incognito mode, or use a different browser/device.
  • If you still can’t get in, reach out to your HR or IT support team for help.

mHub Isn’t a Guest Travel Site

Let me be clear: this site is not where you, as a traveler, would go to book rooms, check Marriott Bonvoy points, or view hotel deals. For those purposes, Marriott provides public customer portals like marriott.com or the Marriott Bonvoy mobile app.

Trying to use mhub.marriott.com without credentials will just bring you to the login page — there’s no guest interface or public content there.

Troubleshooting Common Issues

A few practical pointers based on what employees often experience:

  • Cannot reach Explore or other features after login: This sometimes happens due to session timeouts or cookies. Clear your cache and try again in a private mode.
  • Explore forms not showing correctly: If the system is undergoing maintenance, some features may be temporarily unavailable.
  • Login loops or failures on mobile browsers: Try switching to a desktop browser, as Marriott’s internal portals occasionally work better there.

In Summary

mhub.marriott.com is an employee access point into Marriott’s broader internal ecosystem. If you’re not part of Marriott’s workforce or authorized IT/HR partner, you won’t be able to use it. For employees, it’s a central hub for HR, payroll, scheduling, benefits, training, and more. It’s not publicly usable, and there’s no way around the Enterprise ID login requirement.

Key Takeaways

  • mhub.marriott.com is Marriott’s internal employee login portal — not a public site.
  • It requires an Enterprise ID and password to access.
  • Employees use it for HR, payroll, schedules, benefits, and training.
  • This portal links into programs like the Explore employee discount, among other internal resources.
  • Public users should use marriott.com or Marriott Bonvoy for travel bookings.

FAQ

Can I use mhub.marriott.com without being a Marriott employee?
No. It’s strictly for current employees and authorized users with a valid Enterprise ID.

Why does mhub.marriott.com redirect to another login page?
That’s the secure authentication layer (the extranet portal) which verifies your credentials before you can enter.

I’m a Marriott employee — why won’t it log me in?
Try clearing browser data, switching devices or browsers, and ensure you’re using the correct Enterprise ID and password. If problems persist, contact internal support.

Is mhub.marriott.com the same as Marriott Bonvoy?
No. Bonvoy is for guests and loyalty members; mHub is for internal employee services.

What features can I access once logged in?
Depending on your role and permissions, you may see payroll info, benefits, schedules, training modules, and employee travel tools.