nortondataincidentsettlement.com
NortonDataIncidentSettlement.com is the official website for an $11 million settlement tied to a 2023 Norton Healthcare data breach, but the claim deadline has passed.
What is NortonDataIncidentSettlement.com?
NortonDataIncidentSettlement.com explains the proposed settlement in Abby Berthold, et al. v. Norton Healthcare, Inc., et al., case number 23-CI-003349.
The case is in Jefferson Circuit Court, Division Two, in Louisville, Kentucky.
The website says it is authorized by the court and managed by Kroll Settlement Administration.
It is about Norton Healthcare and Norton Hospitals, not Norton antivirus, LifeLock, or their owner Gen Digital.
This difference matters because a separate settlement involved calls about Norton and LifeLock accounts.
Why was Norton Healthcare sued?
The lawsuit followed a data incident that happened on or around May 9, 2023.
The plaintiffs said Norton Healthcare failed to protect personal information belonging to current and former patients and employees.
The data may have included names, addresses, birth dates, Social Security numbers, state ID numbers, medical histories, diagnoses, insurance details, employer information, and financial information (ClassAction.org).
Norton Healthcare denied the claims and did not admit that it broke any law.
Both sides agreed to settle because a trial would cost more money and carry more risk.
Who was included in the settlement?
A person was generally included if Norton Healthcare sent them a letter saying that the May 2023 incident may have exposed their personal information.
Court records estimated that the settlement could cover about 2.49 million people (ClassAction.org).
The class excluded Norton officers and directors, court staff involved in the case, people who properly opted out, and anyone found criminally responsible for the incident.
Receiving medical care from Norton Healthcare did not by itself prove eligibility, because the person also needed to appear on the class list.
What benefits did the settlement offer?
The settlement created an $11 million fund for approved claims, administration costs, legal fees, and payments to the named plaintiffs.
Eligible people could request reimbursement of up to $2,500 for losses reasonably linked to the incident.
Covered losses could include bank fees, fraud losses, credit reports, identity protection, postage, copying, mileage, and similar costs incurred between May 9, 2023, and May 18, 2026.
Proof was important for these claims, such as receipts, bank records, invoices, or fraud reports.
People could also claim up to four hours of time spent handling the incident at $20 per hour, for a maximum of $80.
Covered work included freezing credit, checking statements, fixing fraud, and taking other steps related to the breach.
The settlement also offered three years of CyEx Medical Shield Pro monitoring and a cash payment of at least $5 (official settlement FAQ).
The final cash amount depends on valid claims and the money left after approved expenses and other benefits are paid.
Can someone still submit a claim?
No standard claim can be filed on time now because the deadline was May 18, 2026.
The deadlines to opt out or object were both April 20, 2026.
The final approval hearing was scheduled for May 15, 2026, but the website still describes that hearing as upcoming and does not display a final approval order (official documents page).
That means the public website appears out of date as of July 19, 2026, so it should not be used to assume that final approval, appeals, or payments have been completed.
Anyone who filed on time should keep their claim confirmation, notice letter, supporting records, and current mailing address.
Questions about a late claim, a rejected claim, or payment status should go directly to the administrator at 833-319-9294 or through the website’s official contact form.
Is the website legitimate and safe to use?
The domain appears legitimate because it identifies the court, case number, lawyers, Kroll, court documents, telephone number, and mailing address.
The official site also states that it is the only court-authorized website for this settlement.
A real settlement administrator should not ask a claimant to pay a fee to receive settlement money.
People should type the domain carefully because fake sites can copy the name, design, or wording of a real settlement page.
They should also avoid links in unexpected texts or emails and begin at NortonDataIncidentSettlement.com instead.
The strongest sign of a valid message is that its case number, administrator details, and contact information match the official website.