perfumerias.com

February 2, 2026

What Perfumerias.com is and who runs it

Perfumerias.com is a Spanish e-commerce store focused on beauty: perfumes, cosmetics, makeup, personal care, and a long tail of adjacent categories (parapharmacy, hair tools, even sections like “Love & Sex” and other “Más” categories in the navigation). It positions itself as a large-catalog, discount-oriented shop, with brand names up and down the range.

Legally, the site identifies the operating company as Center Solutions 2020, S.L., with Spanish tax ID B40641078 and an address in Foios, Valencia (Spain). It lists contact emails (including an information/contact address) and frames its site use under typical “terms of use” style legal conditions.

That’s the baseline: it’s not just a marketplace page with no ownership details. There is a named company and a published address, which matters when you’re thinking about returns, disputes, and consumer protections.

Catalog size, product mix, and how it presents “authenticity”

On the storefront, Perfumerias.com claims a catalog of more than 15,000 products across perfumes, cosmetics, makeup, parapharmacy, nutrition, and hygiene/personal care. It also uses strong wording around authenticity, stating products are “100% original” in its category description copy.

The navigation and merchandising style will feel familiar if you’ve shopped Spanish beauty sites before: big brand filters, “top ventas,” offers pages, bundles/sets, and a steady push to sign up for a newsletter for discounts.

One practical point: “100% original” is a marketing statement, not proof by itself. If you care about authenticity (and with fragrances, you probably do), what helps more is the combination of (1) a clear legal entity, (2) clear post-sale policies, and (3) payment methods that offer buyer protection. Perfumerias.com does publish policies and supports payment methods like PayPal and card payments through a secure gateway, which can reduce risk if a dispute happens.

Shipping coverage, delivery timelines, and costs

Perfumerias.com’s published terms include fairly specific delivery windows:

• Spain (Peninsular): 24–48 hours as a standard estimate.
• Portugal and the Balearic Islands: 48–72 hours.
• Certain products may have longer delivery times (up to 6 days) and the site says this should be indicated on the product page.

Shipping cost is stated in the terms as €4.95 for the Iberian Peninsula (Spain and Portugal), with the possibility of free shipping from €39.00 depending on the option chosen.

There are also explicit exclusions in the same terms: no shipping to Canary Islands, Ceuta, or Melilla, and no deliveries to P.O. boxes.

One thing to watch is that other parts of the site copy mention free shipping “from €99” as part of promotional messaging. That doesn’t automatically mean one of them is wrong; it can be different shipping methods, time-limited promos, or a mismatch between marketing copy and legal terms. But as a buyer, the safest move is: treat the checkout and the contracting terms as the final authority for what you’ll actually pay and when it should arrive.

Payment methods and what they imply for buyer protection

In its purchasing conditions, Perfumerias.com lists three payment methods:

• Cash on delivery (contra reembolso)
• Card payment (redirected to a secure payment gateway)
• PayPal

Those options are worth paying attention to. Cash on delivery can feel safer for some shoppers because money changes hands at delivery, but it can be messy if there’s a delivery dispute. PayPal and card payments can be better if you want a formal dispute channel.

If you’re testing a shop for the first time, the “risk-managed” approach is usually simple: start with a smaller order and use a payment method that gives you a documented transaction trail and a dispute process.

Returns, cancellations, and the tight timelines you should notice

Perfumerias.com’s policies draw a line between three situations: cancellation before dispatch, returns due to damage/issue, and the standard consumer withdrawal right.

In its post-sale policy, it says you can cancel for a full refund if the order has not been sent yet, by contacting them quickly via contact form or email and providing order details.

For returns, the policy is strict about condition and timing. Examples of the rules it states:

• They say packaging and preparation are strict and advise checking that package seals haven’t been tampered with.
• They do not accept returns of packaged goods if opened/manipulated or without original packaging.
• Complaints about transport damage are expected at the moment of delivery, and if the product arrived in bad condition, they ask the customer to contact them within 24 hours with details and photos.

For withdrawal (desistimiento), the terms reference a 14-day period from receipt, while also listing common exceptions (personalized goods, unsealed audio/video/software, and other categories). They also say you must notify the company and obtain authorization before sending anything back, and that returns sent “portes debidos” (cash on delivery shipping fees charged to the recipient) are not accepted.

So if you buy fragrance here, the practical reality is: if you open it, you should assume you may not be able to return it unless it’s defective or incorrect. That’s not unusual in beauty retail, but the 24-hour window for reporting certain issues is the part people often miss.

Reputation signals: what the site says vs. what public reviews say

Perfumerias.com publishes an on-site review page labeled as “real customer opinions,” showing a 9.9/10 rating based on 17,624 opinions (as displayed on the page at the time captured).

On Trustpilot (a third-party platform), the listing shows a 2.6/5 rating with 418 reviews, and includes a mix of complaints (delivery issues, product concerns, customer service frustration) and positive reports (fast delivery, good prices). Trustpilot also labels the profile as “claimed.”

Those two numbers don’t match at all, and that’s exactly why it’s useful to check both. The honest interpretation is not “one is true and one is fake” with no further thought. It’s usually more boring than that: different sampling, different incentives to leave feedback, and different moderation rules. Still, the gap is big enough that you should shop thoughtfully: keep packaging, document batch codes if you’re cautious, and use payment methods with dispute options if you’re uneasy.

Key takeaways

• Perfumerias.com is a Spanish beauty e-commerce store operated by Center Solutions 2020, S.L. in Valencia.
• The site advertises a very large catalog (over 15,000 items) and claims products are “100% original.”
• Delivery terms list 24–48h for mainland Spain, 48–72h for Portugal/Balearics, with some products up to 6 days.
• Shipping is stated as €4.95 for Spain/Portugal with possible free shipping from €39 (option-dependent), and it excludes Canary Islands, Ceuta, and Melilla.
• Returns and incident reporting can be time-sensitive (including a 24-hour contact expectation for some problems).
• Public reputation is mixed: the on-site score is very high, while Trustpilot’s score is much lower, so it’s worth using protective payment methods and keeping documentation.

FAQ

Is Perfumerias.com a Spanish company?
The legal notice identifies the company as Center Solutions 2020, S.L., based in Foios, Valencia (Spain).

Does Perfumerias.com ship outside Spain?
Its terms mention deliveries to Portugal and the Balearic Islands, with longer timelines than mainland Spain.

What payment methods are supported?
The purchasing conditions list cash on delivery, card payment via a secure gateway, and PayPal.

What’s the return window?
They reference a 14-day withdrawal right in their terms and post-sale policy, but they also restrict returns of opened/manipulated packaged products and set tight timelines for reporting delivery issues.

Why do ratings differ between the site and Trustpilot?
The site displays 9.9/10 based on 17,624 opinions, while Trustpilot shows 2.6/5 based on 418 reviews. Different platforms often capture different customer segments and behavior, so you should read recent comments and protect yourself with good documentation and payment choices.