karabas.com

February 10, 2026

What karabas.com is and what it’s for

Karabas.com is an online ticketing platform focused on live events. The core promise is simple: it sells official tickets for concerts, theatre, festivals, stand-up, kids’ events, sports, and similar formats, with listings organized by city and venue. The English version of the site also highlights event posters and schedules for upcoming dates (including 2026 listings), which is useful if you’re trying to scan what’s actually on sale rather than hunting event-by-event on social media.

It’s part of a broader “Karabas” ticket-operator presence that shows up under multiple country domains as well (for example karabas.co). That “who we are” page describes the company as founded in Ukraine in 2010 and positions the service as a ticket operator with a distribution network and electronic ticketing as a major product shift they pushed early.

How buying tickets on Karabas generally works

The buying flow is the typical modern ticketing pattern:

1. Pick an event (usually filtered by city, venue, category, or date).
2. Choose seats or a ticket category, depending on the event setup.
3. Create an order and reserve tickets for a limited time window while you pay.

Karabas’ public offer (its terms for ticket sales) explicitly defines this “reservation” concept: an order can sit in a standby state, and if it’s not paid within the reservation validity period, it can be canceled automatically and the tickets return to the open market.

This matters in real life because people often think “it’s in my cart, I’m safe.” On many ticketing systems you’re not safe until payment is confirmed, and Karabas’ terms read the same way.

Ticket formats: electronic tickets, mobile tickets, and entry

Karabas supports electronic tickets, and it’s not just “a PDF is emailed to you” (though that’s part of it). The ticketing terms define both a standard ticket and an electronic ticket, describing the electronic version as generated by the system and containing identifying details plus a barcode and order information. Whether a venue can accept barcode entry depends on the organizer/agent setup and venue access control.

On the user side, Karabas also pushes the mobile experience. The Android app description says tickets you buy are stored in the app and you typically don’t need to print them—entry can be handled by showing the ticket on your device.

Practically, this is the value: fewer lost tickets, less printing, and a more consistent place to find what you bought. But you still need to treat your phone like part of your entry plan—battery, screen brightness, and having the ticket accessible offline if reception is bad inside a venue.

Fees, “service charge,” and what you’re actually paying

One point people miss: ticketing platforms often separate the ticket price from the service fee (or service charge). Karabas’ public offer defines a service charge as an extra amount charged for reservation and ticketing services, and it notes that it is “traditionally” a percentage of the ticket cost (it even gives 10% as a typical reference), though it can be set differently in some cases.

So if you’re price-checking an event across different sellers or comparing “official” vs resale listings, you want to look at the full checkout total, not just the headline ticket value.

Refunds, cancellations, postponements: where responsibility usually lands

Refunds are where ticketing gets messy fast, especially when events move dates or get canceled. Karabas’ help/dispute page makes a clear point: if you apply for a return for canceled or postponed events, the request is forwarded to the event organizer for the refund decision, and it reminds users that under Ukrainian legislation refunds for canceled/postponed events are handled by the official organizer (and you can contact the organizer directly).

That’s not Karabas being unusual—most ticket operators operate as agents. Still, it changes how you should think about “who owes me money.” Your payment went through Karabas, but the event organizer’s policy and legal obligations can be the deciding factor on whether, when, and how refunds are processed.

Support channels and what to do when something goes wrong

Karabas publishes contact routing for different needs. For example, their contact page points people to a support service for problems with online ordering or receiving electronic tickets, and it separates general ticket-purchase questions from dispute resolution and refunds workflows through their help system.

If you run into issues, the cleanest escalation path is usually:

• Check your order confirmation and ticket delivery status (email + account/app).
• Use the official help/dispute channel for order and refund cases.
• Keep screenshots/receipts and your order number ready, because ticketing support is mostly database lookups.

Karabas beyond Ukraine: multiple domains and the same “operator” model

You’ll see Karabas-branded sites beyond karabas.com, including karabas.co and other country domains. The European-facing “Who we are” page describes the platform as selling official tickets across event categories and leans heavily into the idea of reliability (anti-counterfeit, service standards, support, and returns processes).

This is useful context because the domain you land on might differ depending on where you are, the event market, or ad/search routing. But the underlying pattern is the same: centralized event listings, official ticket inventory from organizers/partners, and a defined support process.

How to use karabas.com safely as a buyer

A few practical checks help avoid common ticketing mistakes:

• Verify the event details twice: city, venue, date/time. Ticketing errors are often user-side and hard to reverse.
• Don’t rely on a cart hold: if you’re reserving tickets, complete payment promptly or you may lose the seats.
• Understand refund reality: for postponed/canceled events, decisions and timelines may be organizer-driven.
• Use the app if you prefer mobile entry: it’s designed for stored tickets and quick access at the door.
• Watch the service charge: compare totals, not just base ticket prices.

Key takeaways

• Karabas.com is an event ticketing platform focused on selling official tickets and browsing events by city/venue/date.
• Orders can be reserved temporarily, but unpaid reservations can be canceled automatically.
• Electronic tickets and mobile/app-based ticket storage are central to how entry is handled for many events.
• A service charge may apply and is described as typically percentage-based (often referenced as 10%), though it can vary.
• Refunds for canceled/postponed events are generally processed by the event organizer, with Karabas acting as the agent and routing requests.

FAQ

Is karabas.com an “official” ticket seller or a resale marketplace?

Karabas positions itself as a ticket operator selling official tickets, and its public offer describes it acting as an agent authorized to sell tickets for events.

Do I need to print my ticket?

Often, no. Karabas supports electronic tickets, and the Android app description emphasizes that tickets are stored in the app and can be shown on a device at entry. Venue rules still matter, but mobile presentation is a standard path.

What happens if I reserve tickets but don’t pay right away?

The terms describe reservations as time-limited; if payment isn’t completed during the reservation validity period, the order can be canceled and tickets return to availability.

If an event is canceled or postponed, who refunds me?

Karabas’ help/dispute guidance says refund decisions for canceled/postponed events are made by the official event organizer under Ukrainian legislation, and Karabas forwards requests to the organizer.

Why is the checkout total higher than the ticket’s face value?

Karabas’ terms define a service charge added for reservation and ticketing services, traditionally described as a percentage (often referenced as 10%), though it can vary.