ekart.com

February 8, 2026

What ekart.com is and what you’ll actually find there

If you type ekart.com into a browser today, what you’re really looking for is usually Ekart Logistics—the delivery and supply chain company best known for handling a huge share of Flipkart’s shipments in India. In practice, Ekart’s public web presence shows up under domains like ekartlogistics.com and ekartlogistics.in, where the company describes itself as a logistics and supply chain provider offering end-to-end services for businesses and tracking tools for customers.

That’s important because people often say “Ekart” when they mean one of three things:

1. A courier update they got by SMS/WhatsApp.
2. A tracking page to check where a package is.
3. A business logistics partner (pickup, line-haul, last-mile delivery, returns, warehousing).

So this article focuses on the practical side: what Ekart is used for, what you can do on the website(s), and what to watch out for.

Ekart’s role in Indian e-commerce logistics

Ekart is positioned as a large-scale, tech-enabled logistics operator. Historically, it grew out of Flipkart’s in-house logistics needs and later expanded to serve external customers as well.

The reason this matters is simple: in Indian e-commerce, delivery quality often decides whether customers trust a marketplace or seller. Logistics isn’t “just transport.” It includes:

• First-mile: pickup from a seller or warehouse
• Sort and line-haul: moving parcels through hubs across states
• Last-mile: the delivery attempt to the customer’s address
• Reverse logistics: returns pickup and routing back to origin or refurb centers

Ekart markets itself as being able to handle this end-to-end, which is what most brands want when they’re scaling: fewer partners to manage, more consistent tracking and service-level agreements.

What you can do on Ekart’s website: tracking is the main thing for consumers

For everyday customers, the most common interaction is shipment tracking. Ekart provides online tracking pages where you enter a tracking ID and get the latest scan events and status.

When tracking looks confusing, it’s usually because logistics events are operational, not customer-friendly. A few examples of what statuses generally mean in courier systems (wording varies):

• Received at hub / in transit: parcel moved into the network and is traveling between facilities
• Out for delivery: it’s with a delivery executive for a delivery attempt
• Undelivered / unsuccessful attempt: delivery wasn’t completed (address issue, customer unavailable, COD not ready, gate restrictions, etc.)
• Rescheduled: a new delivery attempt is planned

If your tracking shows “out for delivery” for a long time, that doesn’t automatically mean a problem, but it usually means the parcel didn’t get delivered in that run and is pending another attempt.

One practical tip: when a seller marketplace (like the site you purchased from) shows one status and Ekart shows another, treat the carrier tracking page as closer to the operational truth, because it’s reading directly from scan events.

Ekart for businesses: more than courier delivery

Ekart’s business-facing messaging focuses on “solutions,” not just parcel drops. On its sites, Ekart describes offerings that commonly include combinations of:

• B2C express (fast delivery to consumers)
• B2B freight/express (bulk movement for businesses)
• Warehousing and fulfillment (storage + pick/pack/ship)
• 4PL / supply chain orchestration (managing multiple legs and partners)
• Reverse logistics (returns)

Those exact labels can vary by site version, but the core idea is the same: handle the physical movement plus the operational layers around it.

A detail people miss: logistics companies often run multiple networks at once—standard, express, heavy/bulky, special handling. So service quality depends on the lane, destination PIN code, package type, and even payment method (like COD). That’s why one shipment can feel “amazing” and another feels slow, even with the same carrier.

Ekart and ONDC: why that’s a big distribution change

In mid-2025, Ekart was reported to have gone live on the ONDC Network for e-commerce logistics. The reason that matters is that ONDC’s model is about interoperable networks—buyers, sellers, and logistics providers can connect through an open framework rather than one closed marketplace. If a logistics provider is active there, it potentially increases the ways merchants can access delivery capacity.

This doesn’t automatically change delivery times for everyone tomorrow. But strategically, it signals Ekart wants to be picked as a logistics layer beyond just the Flipkart ecosystem.

Common issues people run into (and what usually fixes them)

Tracking number not found

Often it’s too early. Some shipments only appear after the first hub scan. If it’s been many hours since pickup and nothing shows, contact the seller first because they control label creation and handover.

“Address issue” even though the address is correct

This can be a formatting mismatch or a local landmark problem. Add a clear landmark and a reachable phone number on the marketplace order profile. If the seller allows delivery instructions, use them.

COD delivery fails

Have exact change or confirm accepted payment methods if you’re in an area where digital payments are inconsistent at the door. Many “failed” COD attempts are just timing + readiness issues.

Package looks delayed but no update

Gaps happen when a parcel is moving between nodes without intermediate scans visible to customers. If a lane has capacity constraints, updates may pause until the next facility scan.

Safety and trust: avoid fake “Ekart” links

Because Ekart is a widely recognized name, scammers sometimes imitate courier pages to harvest phone numbers, OTPs, or payment details. A few basic rules help:

• Don’t pay “small release fees” from random links. Verify inside the marketplace app first.
• Use the official Ekart tracking pages (from domains like ekartlogistics.com or ekartlogistics.in) rather than shortened URLs from unknown senders.
• Never share OTPs. Couriers and marketplaces don’t need your banking OTP to deliver a parcel.

Key takeaways

• ekart.com typically leads people to Ekart Logistics, a major Indian logistics provider closely tied to Flipkart’s delivery network.
• For customers, the most useful function is shipment tracking via Ekart’s official tracking pages.
• For businesses, Ekart positions itself as an end-to-end operator: delivery, warehousing, and reverse logistics depending on the contract.
• Ekart’s reported move to go live on ONDC matters because it expands how merchants can access logistics capacity beyond a single marketplace.
• Be careful with links and payment requests; use official domains and verify through the seller marketplace when in doubt.

FAQ

Is ekart.com the same as Ekart Logistics?

Most people use “ekart.com” as shorthand for Ekart’s web presence, but the company’s public sites commonly appear under ekartlogistics domains. If you’re trying to track a package, use the official tracking pages on those domains.

How do I track my Ekart shipment?

Go to Ekart’s tracking page and enter your tracking ID. You should see the latest shipment status and scan history.

My tracking says “unsuccessful delivery attempt.” What now?

Usually it means the courier couldn’t complete delivery during that run. Check if there’s a reason listed (address issue, customer unavailable). If it repeats, contact the seller or marketplace support so they can coordinate with the carrier.

Does Ekart deliver only Flipkart orders?

Ekart is widely associated with Flipkart and is described as Flipkart’s logistics arm, but it has also been positioned as serving broader logistics needs (including third parties).

What does Ekart being on ONDC change for customers?

Directly, you might not notice a difference on a single order. Indirectly, it can increase how widely Ekart services are available to merchants selling through ONDC-connected channels, which can affect logistics options over time.