goldsilver.com
What GoldSilver.com is and what it offers
GoldSilver.com is a U.S.-based precious-metals platform that mixes three things in one place: (1) an online bullion shop (coins and bars), (2) storage programs tied to third-party vaulting, and (3) a big education/media layer built around founder Mike Maloney and the “Hidden Secrets of Money” series. The company describes itself as operating since 2005 and headquartered in New York, with investing tools that include a web portal and app.
If you’re evaluating it as a place to buy or store metal, the practical question isn’t whether they publish market commentary. It’s whether the mechanics (pricing, settlement, storage rules, delivery rules, and sellback terms) fit how you actually want to hold gold/silver.
Buying bullion on GoldSilver.com
The buy side looks like a typical online dealer catalog: common sovereign coins, popular bars, and a smaller curated inventory compared with “everything under the sun” dealers. Their “Buy Online” pages emphasize liquidity-focused products (think Eagles, Maples, mainstream bars), plus their own branded/series products like “Modern Ancients.”
Shipping rules matter a lot here. GoldSilver’s support docs state that for Continental U.S. delivery, shipping/handling/insurance is free on orders of $500+ and there is a $500 minimum to place an order for delivery. Shipping to a vault is described as always free. They also note packages are insured and require signature on delivery.
That set of rules pushes many customers toward vault delivery, especially if they’re accumulating over time or want to avoid repeated small shipments.
Storage: allocated vs segregated (and what you’re paying for)
GoldSilver leans heavily on storage as a core offering, including Brinks vaulting referenced in their materials. Their support docs explain two main storage styles:
- Allocated storage: your metal is accounted for on a one-to-one basis, but stored alongside other customers’ same-type products (for example, all the same coin type together).
- Segregated (and “reserved”) storage: stored separately, with more physical separation and documentation options like storage certificates being mentioned.
Fees are published in their support center. For allocated vault storage, GoldSilver lists 0.18% of asset value per quarter (0.06% per month) with a $12 quarterly minimum. For “reserved” storage, they list 0.24% per quarter with a $105 quarterly minimum per metal type, per vault.
Two real-world implications:
- If you’re storing small amounts, the minimums can dominate the math.
- If you’re storing meaningful value, fee differences (allocated vs reserved) become a recurring drag you should compare against alternatives (other depositories, local vaults, or self-custody).
Also note: taking delivery out of storage triggers shipping/handling/insurance calculations at the time you request shipment, and you’re expected to be caught up on storage fees before release.
InstaVault: fractional, “fully allocated” increments with monthly fees
GoldSilver markets “InstaVault” as a way to buy metal in smaller increments and then later convert or take delivery, which is aimed at people who want to dollar-cost average and potentially avoid high premiums on small retail products. Their materials describe it as “fully-allocated” metal ownership in small increments.
The key is the fee model. Their support doc lists InstaVault storage and insurance fees at 0.06% per month (billed via card), and gives sample fee levels like $6/month on a $10,000 account value.
If you like the convenience, treat it like any other ongoing-cost product: the fee is small, but persistent, and it stacks with spreads and any conversion/delivery fees you might hit later.
IRA program: what it is (and what it is not)
GoldSilver promotes an IRA program where you can open and fund a self-directed precious metals IRA flow, including rollovers/transfers and ongoing buying/selling inside the account dashboard. They describe the process in simple steps (open, fund, invest) and position it as integrated with their platform experience.
Important boundary: IRA metal has specific rules about custody and eligible products. You’re not just buying a random coin and tossing it in a safe. So if you’re comparing providers, look closely at (a) custodians, (b) annual fees, and (c) how liquidations and distributions work.
Selling back to GoldSilver: process, settlement, and fees
GoldSilver’s “Sell to Us” page says sell orders can be electronically bid out to a network of buyers and advertises “quick settlement,” stating funds can be received within 24 hours. They also disclose payout method fees: $25 deducted for bank wire, checks via USPS first class mail with no charge, and for international sellers wire only with a $25 fee plus shipping/customs costs borne by the seller.
Separately, their support content notes that to see live sell prices/buyback pricing you typically need to be logged in (or call a number for a quote).
In practice, a sellback program is only as good as its spreads and execution when markets get chaotic. So if sell liquidity is a main reason you’re choosing a platform, you’ll want to test the workflow (even with a small transaction) and confirm how pricing is displayed before you rely on it.
Identity checks and “why do you want my SSN?” questions
Some users get uncomfortable when a metals dealer asks for SSN/TIN and personal details. GoldSilver explicitly addresses this: they state they may need it for ownership/control, tax reporting on certain transactions, and regulatory compliance similar to banks and brokerages.
Whether you like it or not, identity verification has become common across U.S.-linked financial services. The practical advice is simple: if you’re going to provide sensitive info, confirm you’re on the legitimate domain, understand how the account is structured, and read the terms before initiating large transfers.
International buyers: possible, but with extra steps
GoldSilver says it can ship internationally, but their support docs are clear that international customers generally must buy for storage first and then request delivery via support so they can quote shipping. They also warn that customs/taxes/import fees are the buyer’s responsibility, and they mention restricting some items from international shipment due to high taxes (with an example around purity like 1-oz Gold Eagles / silver rounds).
If you’re outside the U.S. (including Indonesia), this is the section to treat as a project plan, not a footnote: storage verification, timing, customs rules, and the cost to move metal across borders can change the whole economics.
Reputation signals: strong positives in some places, negatives in others
Online reviews are mixed depending on platform and sample size. Trustpilot shows many recent positive reviews praising service and responsiveness (with some complaints too).
On Sitejabber, the visible summary shows a low rating based on a small number of reviews and includes complaints about payment methods and cancellation fees.
Takeaway: don’t average these into a fake “truth.” Instead, use them to build a checklist of what to verify (settlement speed, support responsiveness, payment methods, and—big one—order cancellation policy).
Terms that can bite you: cancellations and market-loss policy
This is the part many buyers skip until it hurts. GoldSilver’s posted terms state that once you place a purchase/sell order, it’s binding and “final and cannot be canceled,” and failure to meet obligations can lead to forfeiting deposits and potential losses, including a redemption fee up to $475 per transaction.
That’s not unique in bullion dealing (price locks create real risk for dealers), but you still need to internalize it before you click buy—especially if you’re using slower payment methods or you’re not 100% sure you’ll fund immediately.
Key takeaways
- GoldSilver.com combines bullion buying, vault storage, an “InstaVault” fractional program, and an IRA onboarding flow in one platform.
- Storage fees are clearly published (allocated vs reserved) and minimums matter if you’re storing smaller values.
- InstaVault charges a monthly storage/insurance fee (published as 0.06% per month) billed to card.
- International delivery is possible but typically requires buying for storage first and then requesting a shipping quote, with customs/taxes on you.
- Read the cancellation/market-loss policy carefully; orders are treated as final and penalties can apply if you don’t complete settlement.
FAQ
Is GoldSilver.com mainly a bullion dealer or a storage platform?
It’s both. You can buy coins/bars for delivery, but the policies and feature set clearly support buying into storage (and then optionally shipping later), plus ongoing account management through their portal.
What’s the difference between allocated and segregated storage on GoldSilver?
Their support docs describe allocated as one-to-one ownership stored alongside other customers’ same-type products, while segregated/reserved involves more physical separation and potentially storage certificates.
How much does storage cost?
GoldSilver lists allocated storage at 0.18% per quarter with a $12 quarterly minimum, and reserved storage at 0.24% per quarter with a $105 quarterly minimum per metal type, per vault.
What is InstaVault, in plain terms?
It’s a way to own metal in smaller increments inside their system, with ongoing storage/insurance fees, and the option (depending on program rules) to later convert or take delivery. They publish InstaVault fees at 0.06% per month.
Do they ship internationally?
Yes, but the documented process usually requires purchasing for storage first, then requesting delivery and a shipping quote through support. Import duties/taxes are the buyer’s responsibility.
Why would they ask for SSN/TIN and personal details?
GoldSilver states it’s for ownership/control, tax reporting on certain bullion transactions, and regulatory compliance identity verification.
Post a Comment