eipcard.com
EIPCard.com is the official support website for prepaid cards that delivered United States COVID-19 stimulus payments.
What is EIPCard.com used for?
EIPCard.com helps existing Economic Impact Payment Card owners manage money that the federal government sent during the COVID-19 pandemic.
The site explains card activation, purchases, cash withdrawals, bank transfers, fees, expired cards, and replacement cards.
It also provides account login access, an ATM finder, customer service details, and legal documents.
It is a support site, not a place where people can apply for a new stimulus payment.
Is EIPCard.com a legitimate website?
Yes, EIPCard.com is a legitimate service connected to the United States Economic Impact Payment program.
The U.S. Treasury directly named EIPCard.com when it announced the delivery of about eight million payments by prepaid card in January 2021.
The IRS also directs EIP Card owners to this website for card help.
This outside confirmation matters because the website uses a .com address instead of a government .gov address.
The reason is simple: a private financial company manages the cards for the government.
Who operates the EIP Card program?
The Treasury Department’s Bureau of the Fiscal Service sponsored the card as part of the U.S. Debit Card Program.
Money Network Financial manages the service, while Pathward, N.A. currently appears as the issuing bank.
Pathward is the new name of MetaBank, which appears on older EIP Cards and government documents.
The official card FAQ explains these roles and identifies the card as a prepaid Visa debit card.
This is not a normal bank account, credit card, loan, or reusable government benefit account.
Why were these cards issued?
The government used EIP Cards to deliver some first, second, and third-round pandemic payments quickly.
Cards were often sent when the IRS did not have usable bank details for direct deposit.
The Treasury sent nearly four million cards in the first large distribution during May 2020, according to its original EIP Card announcement.
Later rounds placed each payment on a separate card.
Old cards were not reloaded with later payments.
What can cardholders do with the money?
Cardholders can make purchases anywhere the supported Visa debit card is accepted.
They can also withdraw cash, request a Money Network check, or move funds to a personal bank account.
Domestic bank transfers are free, although transaction limits apply.
The website says a transfer normally reaches the receiving bank within two or three business days.
Users can check balances online, through the mobile service, or by calling customer support.
The Consumer Financial Protection Bureau explains that the card cannot create debt, affect a credit score, or spend more than its available balance.
How is an EIP Card activated?
The primary cardholder can activate the card by calling 1-800-240-8100.
The process may request the card number, security code, and last six digits of the primary owner’s Social Security number.
Extra questions may be used to confirm the person’s name, address, and identity.
Users should enter EIPCard.com themselves or call the number printed on the card instead of following links from unexpected messages.
No real support worker should ask someone to pay a fee before releasing stimulus money.
Does the EIP Card charge fees?
Most common services are free.
There is no monthly charge, purchase charge, inactivity charge, domestic bank-transfer charge, or in-network ATM withdrawal charge.
An out-of-network ATM withdrawal costs $2 after the first withdrawal, and the ATM owner may add another fee.
International ATM withdrawals cost $3, while international teller withdrawals can cost $5.
These amounts come from the website’s published fee schedule, which users should check before moving or withdrawing money.
Using the site’s ATM locator can help cardholders avoid unnecessary withdrawal charges.
What happens if a card is lost or expired?
A misplaced card can be locked through the online account to block purchases and ATM withdrawals.
A permanently lost or stolen card should be reported immediately through Money Network customer service.
The listed replacement fee is zero, and standard delivery normally takes seven to ten business days.
Owners of activated but expired cards should call customer service to ask how to recover any remaining funds.
The rules are different for cards that expired without ever being activated, so the card’s status must be checked directly.
Can someone get a new stimulus payment through this site?
No, EIPCard.com cannot approve or issue a new stimulus payment.
The IRS states that all three Economic Impact Payment rounds have been issued.
This makes the website a legacy account and support portal for people who already received a card.
Its lasting value is practical: it helps old cardholders find remaining money, replace a card, review transactions, transfer funds, or report an error.