confirmation.com
What Confirmation.com Is
Confirmation.com is a specialized online platform designed to automate and secure the audit confirmation process for auditors, banks, law firms, suppliers, and clients. It’s widely used by accounting firms and financial institutions around the world to send, receive, and manage confirmation requests electronically—replacing outdated paper-based methods that were slow and prone to mistakes.
The platform functions as a secure hub where auditors send confirmation requests (for example, asking a bank to confirm a client’s account balance). Responders—like banks and legal firms—are validated and authenticated so requests go to the right place. This reduces the risk of fraud and ensures the process is traceable and reliable.
Why It Matters
Traditional audit confirmation involved printing forms, mailing them to banks or vendors, and waiting for a response. That could take weeks, leave room for human error, and open doors to fraud or lost responses. Online systems like Confirmation.com have become standard because they solve these problems with digital authorization, secure delivery, and real-time tracking.
Confirmation.com is trusted by thousands of accounting firms and banks worldwide. It supports a broad range of confirmation types—for cash balances, liabilities, accounts receivable and payable, investment accounts, and more—making it a one-stop resource for auditors.
The company behind Confirmation.com was founded to tackle inefficiencies in the audit process. Its founder, Brian Fox, drew on experience at top accounting firms to create a system that eliminates manual errors and streamlines confirmations. Today the service is widely recognized and helps auditors work with validated third-party responders across multiple countries.
How It Works
Using Confirmation.com involves several key steps, and it’s designed with different user roles in mind:
1. Registration and Setup
Auditors create an account and register their clients and responders. The platform guides firms through setup, and it doesn’t charge a recurring license fee—auditors typically pay only for confirmations they initiate.
2. Client Authorization
Before sending a confirmation, the auditor obtains digital authorization from the client. This replaces the old paper signature method and makes it easier to secure approval.
3. Sending Requests
Once authorized, auditors send out confirmation requests for items like bank balances or accounts receivable confirmations. The system ensures requests go to validated recipients.
4. Tracking and Receiving Responses
Responders log in to the platform to respond securely. Auditors can track status in real time, download completed confirmations, and manage all confirmations through a central dashboard.
For auditors, this means less time spent preparing and mailing confirmations and more visibility into response status. For clients and banks, it means fewer delays and fewer lost or misdirected requests.
Benefits Over Traditional Methods
There are several clear advantages that have made Confirmation.com a go-to solution in audit settings:
Speed & Efficiency
Electronic confirmations cut weeks off traditional processes. Auditors can start requests early in an engagement and get responses in days rather than weeks.
Security & Fraud Reduction
Digital authorization and validation help ensure that confirmation requests aren’t intercepted or altered. This controls information flow and preserves audit integrity.
Traceability
Every confirmation request and response is recorded with time stamps and status tracking. Auditors and firms can easily produce logs for internal or regulatory reviews.
Global Network
Thousands of banks, law firms, and other responders around the world use the platform. This means auditors don’t have to manually hunt down contact details or worry whether a bank will accept a confirmation request in a particular format.
Cost Control
Though auditors pay per confirmation, firms often find cost savings compared with printing, mailing, and managing paper confirmations. The efficiencies gained often outweigh per-use costs.
Who Uses Confirmation.com
The platform primarily serves three groups:
Audit Firms & Auditors
Accounting firms of all sizes use it to send and manage electronic confirmation requests. Large firms often have multiple auditors tied into the system.
Responding Institutions
Banks and law firms validate their information and respond to audit requests. Many major global banks support Confirmation.com and require auditors to use it for official confirmation responses.
Clients
Clients of audit firms authorize disclosure of their financial data to auditors through the platform. That digital authorization replaces paper signatures and reduces back-and-forth coordination.
Integration and Ownership
In 2019, Thomson Reuters announced plans to acquire Confirmation.com, reflecting the platform’s strategic role in audit workflows and digital transformation. The acquisition aimed to integrate Confirmation’s services into broader audit, tax, and compliance tools.
Integration with other audit software can create an even smoother workflow where audit planning, fieldwork, and confirmation tasks all connect in one suite of tools. This has become increasingly valuable as firms push toward digital audit environments.
Common Issues and User Tips
Users sometimes encounter support issues, like not receiving emails from the platform. Common advice is to check spam settings and whitelist confirmation.com email addresses to ensure notifications arrive.
Other routine questions involve updating firm information, changing email domains, or managing user profiles. These are typically handled through the platform’s support channels with documentation and direct assistance.
Some auditors mention that parts of the interface feel dated, but most still appreciate the efficiency gains compared to manual processes.
What Confirmation.com Isn’t
This isn’t a general e-commerce or consumer service website like an online store. It’s not a phishing or scam site. It’s a professional service used in audit and accounting workflows. Any unsolicited emails claiming purchases or account activity involving “confirmation.com” but that don’t match your actions should be treated as potential scams (such as fraudulent order confirmations unrelated to the audit platform).
Key Takeaways
- Confirmation.com is a dedicated online audit confirmation platform used to send and receive secure, validated confirmation requests electronically.
- It replaces traditional paper mailings with digital authorizations, tracking, and security features.
- The service is widely adopted by auditors, banks, law firms, and clients globally.
- It is owned by Thomson Reuters, integrating into broader audit and compliance tools.
- Efficient use saves time, reduces fraud risk, and improves traceability.
FAQ
Is Confirmation.com a scam?
No. It’s a legitimate professional service used in audit processes. Unrelated emails claiming “confirmation.com purchases” are likely phishing or scam attempts.
Who needs to register?
Auditors and firms that send confirmations register. Responding institutions like banks may also register to respond. Clients typically don’t need full accounts but authorize confirmations digitally.
Does it replace all paper confirmations?
Yes, for most audit confirmation needs. Digital confirmations cut down manual mailing and make responses faster and easier to track.
What types of confirmations can be sent?
Cash balances, liabilities, accounts receivable and payable, investment accounts, and more.
Is it secure?
Yes. The platform includes validation and authorization processes to ensure requests and responses are authenticated and secure.
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