confirmation.com
Confirmation.com is a trusted web platform that helps auditors get secure financial replies from banks, law firms, and other outside groups.
What does Confirmation.com actually do?
Confirmation.com moves the audit confirmation process from paper, fax, and email into one controlled online system.
An audit confirmation is a request that asks an outside party to verify facts such as cash, debt, legal matters, customer balances, supplier balances, or investment data.
The service lets auditors send more than 100 kinds of confirmation requests through a global network of verified responders.
This matters because evidence sent straight from an outside party is often more useful than information supplied only by the company being audited.
How does the process work?
The auditor first creates a client profile and chooses the bank, law firm, customer, supplier, or other responder.
The client then gives digital permission for the outside party to release the requested information.
After that, the auditor sends the request, tracks its status, and downloads the completed response.
The published five-step process covers the client profile, responder choice, client approval, request launch, and final download.
The platform also manages follow-ups, saved records, user roles, billing, and repeat client information.
That gives audit teams one place to manage a task that often involves many emails, forms, people, and deadlines.
Why do auditors use it?
The strongest benefit is not speed alone, but control over who sends and receives the information.
A paper letter can be sent to a false address, while an email can be changed, copied, or answered by the wrong person.
Confirmation.com uses a validated responder network and internal identity checks to lower those risks.
Thomson Reuters says the service processes millions of confirmations across 170 countries each year.
The same page reports about 1.5 million users, 20,000 audit firms, and 4,000 banks and banking departments.
Those numbers show that the product has become shared infrastructure for a large part of the audit market.
A large network also creates a practical advantage because banks and audit firms already know the steps, forms, and response rules.
How does it help fight fraud?
The platform reduces the chance that company staff can control both the financial record and the reply sent to the auditor.
Its design keeps communication between the auditor and the intended outside responder inside a tracked system.
Confirmation.com says its authentication and authorization process checks whether each user is real and allowed to act.
This does not make fraud impossible, but it removes common weak points found in mail, fax, and open email.
The value is easy to see when a false cash balance depends on sending the auditor to a fake contact, false mailbox, or forged document.
The platform therefore protects the path used to collect evidence, rather than simply checking whether a document looks real.
Who owns Confirmation.com?
Confirmation began as a specialist audit technology company and was acquired by Thomson Reuters in July 2019.
The product now sits inside the Thomson Reuters tax and accounting group.
It can work alongside other Thomson Reuters audit products, including Engagement Manager and Guided Assurance.
This connection can reduce tool switching for firms that want one linked audit workflow.
The ownership also adds a large support and product network, while the Confirmation name remains central because many banks and auditors already know it.
How much does it cost?
The public regional pages say there are no monthly license or sign-up fees for auditors.
Auditors instead pay for the confirmation requests they send through the platform.
Charges can depend on the request type, responder, number of forms, and country.
This pay-per-use model fits seasonal audit work because a firm does not need to buy a monthly seat for every occasional user.
However, exact prices are not clearly shown on the main public product page.
Buyers must therefore check the current fee details before sending requests.
That lack of open pricing is one of the website’s weaker points for new users comparing services.
Is the website easy to use?
The main Confirmation.com address is built mainly as a sign-in page for existing users.
Most sales details, feature lists, demos, and product explanations now live on Thomson Reuters pages or regional Confirmation sites.
This split makes sense for a mature business product, but it may confuse a first-time visitor who expects a normal software homepage.
The site also has older pages and documents in search results, so users should check dates before relying on security, pricing, or workflow details.
For active customers, the login-first design is direct and useful.
For new buyers, the Thomson Reuters product page explains the service more clearly than the root domain.
What are the main limits?
Confirmation.com helps control the confirmation process, but it does not replace an auditor’s judgment.
A response can still be late, incomplete, wrong, or limited by the records held by the responder.
The auditor must still choose the right party, ask the right question, review unusual results, and perform more work when evidence is weak.
Coverage can also vary by country, bank, request type, and local rule.
The platform is strongest when the needed responder is already inside its validated network.
Its network can reduce identity risk, but it cannot decide whether the received evidence is enough for a specific audit.
Is Confirmation.com legitimate?
Yes, Confirmation.com is a legitimate Thomson Reuters product used by audit firms, banks, law firms, and other financial professionals around the world.
Its strongest value is that it turns a fragile exchange of letters and emails into a controlled, repeatable, and traceable process.
Users should still enter through the official sign-in page, confirm the web address, and avoid sharing login details through email.
For audit teams that send many outside verification requests, the service is less like a simple website and more like a secure business network.