mypillow.com
What mypillow.com Is
mypillow.com is the official website for MyPillow, Inc., an American company that sells pillows and other bedding products online. The brand became widely known through televised infomercials and direct-to-consumer sales. The company’s core product is a patented pillow with a shredded poly-foam fill that’s designed to adjust to your sleeping position. Their catalog also includes mattresses, mattress toppers, sheets, towels, and pet bedding available through the website.
The company was founded in 2009 by Mike Lindell in Minnesota, though the pillow’s origins trace back to 2004 when Lindell began selling his prototype at malls and fairs before formalizing the business. Over the years, they’ve sold millions of pillows, mostly through heavy infomercial advertising.
On the site, you’ll find product pages with descriptions, sizing and firmness options, pricing, and often promotions like sales or bundles. Many items include a money-back guarantee period, though return policies often require the customer to pay shipping and handling.
What You Can Buy on MyPillow.com
The website lists various sleep-related products, which typically include:
Pillows
- Classic, Premium, 2.0 and Giza-cotton models.
- Offered in different support levels (soft to firm) so people can choose based on sleep style.
- All use the same general poly-foam interlocking fill concept.
Bedding & Accessories
- Mattress toppers and full mattresses.
- Sheets and towels.
- Body pillows and specialized pillows (e.g., maternity).
Everything is marketed as machine wash- and dry-friendly and frequently described as “American made.”
How It Works: The Product Design
The main selling point MyPillow emphasizes is the patented interlocking poly-foam fill. According to the company, this fill adjusts to a user’s shape to provide personalized support — theoretically helping you keep your neck aligned regardless of whether you sleep on your back, side, or stomach.
There are several pillow models:
- Classic — basic version with two support options.
- Premium — often with a gusset and slightly different casing.
- 2.0 — newer version with temperature regulation features.
- Giza Elegance — cotton casing and different feel compared with the others.
Sizes usually come in Standard/Queen and King formats.
Website Experience and Shopping
On mypillow.com, you can:
- Browse by product category (pillows, bedding, bath, pet).
- Filter by size, fill/firmness, and current promotions.
- See product photos and descriptions.
- Add items to your cart and check out directly through the site.
The brand often runs sales that appear prominently on the homepage, and many items come with limited-time discounts or bundles.
Consumer and Expert Feedback
Mixed Expert Reviews
Independent reviewers have given mixed feedback on My Pillow products:
- Consumer Reports and other product testers found the pillows to be “okay” at best. They sometimes noted foam pieces shifting inside the pillow, and less bounce-back after compression compared with other models. Many pillows didn’t rank as high as competitors in lab tests.
- Some reviewers noted that while support for certain sleepers (like side sleepers) could be decent, others found them lumpy or inconsistent.
- Another review site rated some models fairly well based on firmness and comfort, but this isn’t a universal endorsement.
Customer Experience & Reviews
Direct customer reviews — especially on third-party platforms — skew toward negative or neutral in many cases:
- On platforms like Yelp, MyPillow has a low average rating with many users reporting dissatisfaction.
- On Trustpilot and similar sites, customers complain about shipping delays, product quality, and difficulty with returns/returns shipping costs.
- Some customers also describe pillows as flat or lumpy upon arrival.
On some major retail listings (like Walmart), consumer ratings for specific pillow models can be in the mid-range, reflecting a broad range of user opinions.
Business and Marketing Background
MyPillow gained traction primarily through televised infomercials where the founder appeared as the pitchman. Over time, sales grew significantly, with millions of pillows sold.
The company has faced legal and regulatory scrutiny:
- In the mid-2010s, My Pillow settled a lawsuit for nearly $1 million over misleading health claims about its pillows curing ailments like insomnia or sleep apnea. They agreed to civil penalties and to change advertising practices but did not admit wrongdoing.
- The Better Business Bureau once downgraded the company’s rating to an F over complaints around promotions that made “buy one, get one free” offers appear permanent rather than limited-time.
Controversies Impacting the Brand
Beyond product quality and marketing disputes, MyPillow’s founder Mike Lindell has been involved in political controversy, including outspoken support of disputed claims about the 2020 U.S. election. These positions brought additional public scrutiny and have been linked to some retailers dropping the brand from their stores.
Such controversies have affected the company’s public perception and, arguably, its business partnerships and distribution channels over recent years.
Pros and Cons Based on Website and Feedback
Pros
- Wide range of sleep and bedding products available online.
- Patented foam fill marketed as adjustable.
- Products are machine washable and come with guarantees on the site.
- Direct, easy shopping experience on mypillow.com.
Cons
- Mixed independent and customer reviews.
- History of aggressive or misleading advertising claims.
- Quality and comfort vary widely depending on the reviewer.
- Return and shipping policies may frustrate some buyers.
Key Takeaways
- mypillow.com is the official online store for MyPillow, where you can buy pillows, bedding, and related products.
- The pillows use a patented interlocking foam fill and come in multiple support levels and sizes.
- Expert reviews are mixed, and many consumers give average to below-average feedback on comfort and quality.
- The company has faced legal issues over advertising and has a controversial public image due to the founder’s political activity.
FAQ
Is MyPillow.com legitimate?
Yes. It’s the official site of MyPillow, Inc., a registered U.S. company that sells pillows and bedding.
Are MyPillow products effective?
Effectiveness varies. Some people like them, others find them uncomfortable or poorly made. Independent testing hasn’t consistently ranked them as top-tier.
Can I return items bought on mypillow.com?
Yes, the site typically offers a return policy with a money-back guarantee, but customers often have to pay shipping and handling.
Why is MyPillow controversial?
Aside from product complaints and advertising settlements, the founder’s political statements and activities have drawn public criticism.
Do they sell anything besides pillows?
Yes. Sheets, towels, mattress toppers, mattresses, body pillows, and pet products are also listed on the site.
Post a Comment