trainz.com

November 18, 2025

What Trainz.com Really Is

Trainz.com is a specialized online retailer focused on model trains and hobbyist products. It’s not the official home of the Trainz video game series (that’s at trainzportal.com and associated simulator sites), but instead a business that buys and sells physical model trains, parts, accessories, and related collectibles.

Despite the similarity in name to the Trainz simulator games, Trainz.com is first and foremost a model train e-commerce platform based in the United States. They stock a large variety of new and used model trains spanning many scales and brands — everything from O and HO scale trains to rarer, collectible pieces.

Their headquarters and main warehouse are in Flowery Branch, Georgia, and the company has been operating since the late 1990s. Over the years it has expanded beyond eBay into its own web presence with an extensive catalog and community around collectible model trains.

What You Can Find on Trainz.com

Trainz.com markets itself as a one-stop shop for model railroad enthusiasts. Here are the main categories and offerings:

Model Trains and Accessories

You’ll see a huge range of products, including:

  • New and used locomotives and rolling stock
  • Track, scenery, and layout accessories
  • Parts and components for repairs and custom work
  • Rare or hard-to-find collectibles from various brands and eras

They cover many popular scales like HO, N, O, G and more. Whether you’re buying your first starter set or looking for a specific vintage item, the inventory is broad.

Selling and Auctions

If you’re looking to sell your own trains or collection, Trainz.com offers an online auction service. They manage listings, take pictures, and handle the sales process for you, taking a commission.

Rewards and Deals

The site runs a rewards program where shoppers earn points on purchases to redeem later. They also offer promotions like free shipping over certain purchase thresholds and special perks for loyalty program members.

How the Business Works

Trainz.com started in 1997 as a small eBay seller and grew into a large e-commerce store with tens of thousands of items. Over decades the business expanded its physical inventory and logistics, buying model trains from collectors and reselling them globally.

Their model is pretty straightforward: they purchase collections from hobbyists, catalog those pieces, and make them available online. They ship domestically within the U.S. and internationally.

From a retail standpoint, Trainz.com handles:

  • Product listings
  • Storage and warehousing
  • Customer orders and shipping
  • Auctions and resale services

Their website also includes blog posts and tips for enthusiasts, like tutorials on building layouts and choosing the right products.

What It Isn’t

There’s often confusion between Trainz.com the retailer and the Trainz brand from the computer simulation world. Those are separate:

  • Trainz.com: Physical hobby products and model train sales.
  • Trainz simulator: A series of train simulation games developed by N3V Games that let players build and operate virtual railroads on PC and mobile.

The simulator side has its own official site and community ecosystem (TrainzPortal, the Download Station, official forums). Trainz.com does not sell the simulator software as its primary business; its core focus is tangible model trains, not digital simulation content.

The Reputation and Community View

Because Trainz.com operates in a niche hobby space, feedback from customers varies:

  • Some hobbyists recommend the site for rare items or specific parts that are otherwise hard to find.
  • Others online discussions mention pricing and inventory challenges — for example, comparing prices with competitors or reporting issues with listings on eBay.
  • Official business listings note mixed reviews and some complaints, but it’s also recognized as a long-running hobby supplier.

That’s typical for a company operating largely through online sales and auction channels.

Key Takeaways

  • Trainz.com is an online model train retailer and auction site, not a hub for train simulation software.
  • The site offers a wide range of physical hobby products, including new, used, and collectible model trains.
  • They provide services for collectors looking to sell their own items.
  • The business has been operating since the late 1990s and is based in Georgia, USA.
  • Customer experiences can vary, especially on secondary sales and pricing.

FAQs

Is Trainz.com the same as the Trainz simulator games?
No. Trainz.com is a retail site for physical model trains. The Trainz video game and simulator series is a separate product from N3V Games.

Can I sell my model train collection on Trainz.com?
Yes. They offer an auction service to sell trains and parts, often managing the listing and sale process for you.

Do they ship internationally?
Yes. While based in the U.S., Trainz.com ships worldwide.

Are their prices good?
That depends. Some collectors find good deals or rare finds, while others feel prices are higher than alternatives. Reviews are mixed across hobby forums.

Do they only sell trains?
No. They also sell parts, accessories, and layout components for hobbyists, and provide blog content and hobby tips.