.Com TLD igst.com

igst.com

November 6, 2025

Here’s what I found about Integrated Global Solutions and Technologies (IGST) — some context on the company, what they do, and what to watch out for.

What IGST is

IGST is a Guatemalan-based business solutions firm. According to their “About Us” page they were established in 2008. (igst.com.gt)
Their full company name appears to be “Integrated Global Solutions and Technologies”. (igst.com.gt)
They provide call-center services, virtual assistants, social-media support, telemarketing and related outsourced business-process solutions. (igst.com.gt)
Their address is listed as 10 Calle 0-34 Zone 9, Ciudad de Guatemala (Guatemala) and phone numbers given are +(502) 2374 4499 / +(502) 4039 0387. (igst.com.gt)
Their website outlines various service plans — for example, “20 hours”, “Shared assistant”, “Full Time”. (igst.com.gt)

What they offer

Here are some of the services they reference explicitly:

Why it's useful

If you’re looking for an outsourced business-process or communication service partner (call-centre, virtual assistant, social media back-office) IGST could be a relevant option, especially if you are operating in Latin America or Spanish-speaking markets.
Other useful points:

  • They emphasise tailored services adapted to a company’s specific business line. (igst.com.gt)

  • Their value statements highlight commitment, confidentiality, teamwork, excellence, respect. Good to see. (igst.com.gt)

  • Using such a partner can free up time for internal staff to focus on core business rather than administrative/communications tasks.

What to check / what to watch

There are some practical considerations and due-diligence steps you'd want to run through:

  1. Service level agreements (SLAs): If you outsource incoming call handling or telemarketing, what are the metrics (answer time, quality, escalation)? Make sure these are clearly defined and measurable.

  2. Data security & confidentiality: They mention “confidentiality” as a value. (igst.com.gt) But you should verify how they handle your data, what protections are in place, and whether they meet any required compliance (especially if you handle personal data or regulated industry).

  3. Language / localisation: Even though they are Latin-American, if your target market is another region you’ll want to ensure language, cultural fit, tone, timezone support etc all line up.

  4. Pricing & hidden costs: Their website lists various “plans” (20 hours, shared assistant, full-time, etc) but you’ll want to dig into what each includes exactly (calls, messages, CRM access, reporting) and whether there are additional charges. (igst.com.gt)

  5. References / track record: They list client testimonials (e.g., “IGST … our call-centre service provider for 5 years” from a client). (igst.com.gt) It’s still wise to contact references you can verify independently.

  6. Onboarding & transition: If moving tasks internally to them, how will knowledge transfer happen, how will oversight happen, what reporting will you get (they mention “report generation” in their offerings) (igst.com.gt)

Summary

IGST appears to be a well-positioned outsourcing partner in the Guatemalan / Latin American region, offering call centre, virtual assistant, social media support services. They emphasise flexibility, tailored solutions and a decent track record. If you’re considering them (or similar providers), you should check details around service quality, data handling, cost transparency and how well they align with your market/language/time-zone requirements.

FAQ

Q: Where is IGST located?
A: They’re based in Guatemala City, Guatemala — address: 10 Calle 0-34 Zone 9, Ciudad de Guatemala, phone + (502) 2374-4499 / 4039-0387. (igst.com.gt)

Q: What does IGST stand for?
A: In this context the company is “Integrated Global Solutions and Technologies” (IGST). (igst.com.gt)

Q: What industries does IGST serve?
A: They list banking, telecoms, insurance, restaurants, sugar mills, real estate, medical offices among others. (igst.com.gt)

Q: Do they handle inbound and outbound services?
A: Yes — they do incoming calls (message-taking, call-transferring) and outgoing calls (telemarketing, lead generation) plus social media services. (igst.com.gt)

Q: Is there any public pricing?
A: They mention different “plans” (20 hours, shared assistant, full time) with features described. Specific pricing is likely on request or based on your scope. (igst.com.gt)