driveezmd.com

November 18, 2025

Here’s a detailed look at DriveEzMD / Maryland Transportation Authority toll-service platform, what it does, how it works, and what you should watch out for.

What is DriveEzMD

DriveEzMD is the official website and service platform (also backed by a mobile app) for tolling in the state of Maryland, U.S.A. It’s used for managing accounts for toll roads, especially for the cashless/all-electronic tolling system. (Maryland Transportation Authority)

Key functions include:

Accounts for toll users: either via the transponder system (E-ZPass) or via “pay by plate” billing (where a camera captures your license plate and you get billed). (Deep Creek Times)
A one-stop website for registering, logging in, updating vehicles, payment methods, etc. (Deep Creek Times)
A mobile app version (for both iOS and Android) that mirrors many of the account-management functions. (Google Play)

Why the service was introduced

Maryland converted its toll roads to a fully “all-electronic tolling” (AET) model: no cash booths, no stopping to pay in many places. (Maryland Transportation Authority) So the infrastructure required a platform for users to register, pay, manage their account, etc.

DriveEzMD replaced the older website (ezpassmd.com) as part of this transition. (Deep Creek Times) It offered improved features: web-chat, an expanded call-center, more self-service tools. (Deep Creek Times)

How it works (step-by-step)

Here’s a rough user flow.

You go to the website (DriveEzMD.com) or install the app.
If you have an existing account (say E-ZPass Maryland), you’ll log in; first-time login may require authentication of your account details (transponder number, PIN). (Deep Creek Times)
You choose your tolling option:
- Use E-ZPass transponder: attach to your vehicle, tolls deducted automatically via your account.
- Use Pay-By-Plate: you don’t need a transponder; your license plate is photographed when you pass a toll facility and you get billed. (Deep Creek Times)
You manage your vehicles, payment methods, account settings (auto-replenish, notifications, etc). The mobile app helps with these. (Google Play)
If you go through a toll facility without prepaying or using a transponder, you may receive a Notice of Toll Due (NOTD) in the mail. (Maryland Transportation Authority)

Strengths & useful features

Consolidated portal: Instead of separate systems, Maryland toll users have one place (DriveEzMD.com) to manage their tolling.
Supports multiple payment/tolling modes (transponder + pay-by-plate) which gives flexibility.
Mobile app availability means users can manage their account on the go.
According to announcements, customer support was expanded (hours, staffing) when DriveEzMD launched. (Deep Creek Times)
The system also ties into the state’s shift to all-electronic tolling — means fewer stops, less congestion (in theory). (Maryland Transportation Authority)

Limitations & things to watch

Because it replaced an older system, users experienced “bumps in the road” (technical issues) during the early days. (Deep Creek Times)
Some users report issues in the mobile app (based on Google Play reviews) such as freezing during payment. (Google Play)
Pay-By-Plate billing comes with higher toll rates relative to using a transponder account (this is standard because of higher processing costs). (Maryland Transportation Authority)
As with many tolling systems, if your account details (vehicles, credit card) are out of date you risk delays, notices, or higher charges.
Important security alert: The official site warns of phishing / smishing (text message scams) that imitate DriveEzMD to trick users. (Maryland Transportation Authority)

Practical tips if you’ll use it

If you travel frequently on Maryland toll roads, using a transponder (E-ZPass via DriveEzMD) will likely save you money vs using Pay-By-Plate.
Set up your account early; register your vehicles and payment method so you avoid receiving a “Notice of Toll Due”.
After signing in the first time (especially from the old system), verify your vehicles and transponder number are correct.
Use auto-replenish if you’ll cross tolls regularly to avoid low-balance issues.
If you get a toll invoice you weren’t expecting (NOTD), check your account details rather than ignoring it; processing fees or higher rates may apply.
Beware of unsolicited text messages claiming you owe money for tolls — verify via the official site or call the official service line (1-888-321-6824) rather than clicking on links in unknown texts. (Maryland Transportation Authority)

Who this service is for

Individuals living in or commuting in Maryland who drive toll‐facilities operated by the Maryland Transportation Authority.
Occasional users as well as frequent drivers — even if you rarely use toll roads, having an account via DriveEzMD prevents surprises.
Rental car or out-of-state visitors: If you drive a vehicle through a Maryland toll without an E-ZPass or account—in many cases you’ll receive a video toll invoice via the DriveEzMD system.

FAQ

Q: Do I need a new transponder if I already had E-ZPass via the old site?
A: No — according to the transition announcement, existing E-ZPass transponders continue to work; you just need to log into DriveEzMD and authenticate your account. (Deep Creek Times)

Q: What happens if I go through a toll without a transponder or account?
A: You’ll trigger a Video Toll transaction: your license plate is captured and you’ll receive a Notice of Toll Due. The rate for video tolling is higher than for E-ZPass. (Maryland Transportation Authority)

Q: Can I manage multiple vehicles under one account?
A: Yes — the system is designed to allow linking vehicles, adding/removing vehicles, updating payment info via the app or website. (Google Play)

Q: What if I receive a text claiming I owe tolls but I’m not sure it’s real?
A: Don’t click links in the text. Instead, go to DriveEzMD.com (via a known-good link) and check your account, or call their official number. The MDTA specifically warns of these SMS phishing attempts. (Maryland Transportation Authority)

Q: When is the call center available?
A: According to the MDTA page: Monday–Friday from 7 a.m. to 8 p.m., and Saturday from 8 a.m. to 2 p.m. (at least at the time of the announcement). (Maryland Transportation Authority)

Summary (Key Takeaways)

DriveEzMD is Maryland’s central online platform for tolling (E-ZPass and Pay-By-Plate) via the Maryland Transportation Authority.
It replaced the older site, offers more services and supports fully electronic tolling.
If you drive on Maryland toll roads, using a registered account with a transponder will save money. Pay-By-Plate is a fallback but at higher cost.
Set up your account properly, verify vehicles and payment methods, keep things current to avoid surprises.
Be cautious of phishing messages impersonating toll-service notices.
While the platform offers good functionality, users have reported mobile app issues and the system is still subject to the usual “first-generation” transition quirks.