driveezmd.com
What DriveEzMD.com Is
DriveEzMD.com is the official toll management and payment portal run by the Maryland Transportation Authority (MDTA). It’s where drivers in Maryland go to handle all things related to the state’s toll roads and cashless tolling system — whether you’re signing up for an account, paying a toll bill, or managing your electronic tolling settings.
This isn’t just a static informational page. It’s the central hub for Maryland’s cashless tolling experience — a place where you can:
- register for E-ZPass Maryland,
- enroll in Pay-By-Plate (which bills your credit card based on your license plate instead of using a transponder),
- look up and pay Video Toll Notices you receive in the mail,
- access FAQs, support, and tutorial videos,
- and log into your existing account to see toll activity.
The site replaced the older ezpassmd.com platform and expanded the system’s features and customer support options.
Services Offered
DriveEzMD.com isn’t just a brochure — it’s an active service portal. Here’s what it handles:
E-ZPass Accounts
This is Maryland’s electronic tolling tag system. With an E-ZPass transponder in your vehicle, tolls are charged automatically and you save money compared to video tolling rates. You can register, update your vehicles, set up replenishment, and manage your billing all through the DriveEzMD interface.
Pay-By-Plate Tolling
If you don’t want a transponder, Maryland’s Pay-By-Plate option bills tolls directly to a credit card linked to your license plate. It’s meant to be convenient for people who use Maryland toll roads less often but still want to avoid paperwork and late fees.
Video Toll Payments
If you travel on a toll road without a registered account or transponder, cameras record your license plate and the system issues a Notice of Toll Due (NOTD). You can enter the NOTD details on DriveEzMD.com to pay what you owe.
Support and Tools
The site also includes access to customer support through chat, toll rate calculators, tutorial videos, FAQs, and contact information.
The Cashless Tolling System
Maryland has eliminated cash toll booths in favor of an all-electronic system. Sensors read transponders or license plates as vehicles pass through toll facilities at highway speeds. Drivers either pay with E-ZPass or receive a NOTD after the fact.
The benefits the MDTA highlights include:
- faster travel without stopping at toll plazas,
- possible savings with E-ZPass discount plans,
- and fewer emissions from idling.
DriveEzMD Mobile App
DriveEzMD isn’t just for desktop browsers. There’s a mobile app available on both iOS and Android platforms:
- You can view and pay tolls, request or manage E-ZPass transponders, update payment details, add or remove vehicles, and enroll in automatic replenishment right from the app.
User feedback on the app is mixed: the iOS version has about a 3.3 out of 5 rating on the App Store, and the Android version has a 4.0 rating with over 50,000 downloads. Some reviewers complain of bugs in payment processing, but others find it convenient for managing their accounts on the go.
Official vs. Scam Activity
Because DriveEzMD handles payments and personal account information, you might see scam attempts that use its logo or name. Recent reports note smishing (SMS phishing) attacks where fraudulent texts claim you owe unpaid tolls and urge you to click a link or pay money immediately. These bogus messages often mimic DriveEzMD branding to fool recipients.
The official stance from the Maryland Transportation Authority and law enforcement is clear:
- DriveEzMD will never contact you by text to demand payment or ask for personal data.
- If you get a suspicious message, do not click links or provide information.
- Instead, report the message to the FTC or IC3, delete the text, and check your account status on the real DriveEzMD.com or by calling customer service.
Real User Experience Notes
Public feedback about DriveEzMD’s service and system has been mixed. Some people on forums and social media talk about:
- issues logging into their account,
- long customer service wait times,
- confusion over notice and payment procedures,
- and frustration with double charges or penalties.
These aren’t official evaluations but they reflect common pain points users have experienced. At the same time, many people manage their accounts without incident — especially if they use the E-ZPass option. Managing plates and personal data carefully and keeping account details up to date can help avoid some common issues.
How to Use DriveEzMD Internet Features
Here’s a practical look at the main features most drivers use:
1. Creating an Account
You can sign up for a new E-ZPass or Pay-By-Plate account on the homepage. If you already had an old ezpassmd.com login, it now redirects to DriveEzMD.com, where you may need to authenticate your account.
2. Logging In
Once you’re logged in, you can see your recent toll activity, current balance, payment history, and vehicle information. This is also where you manage payment methods and automatic replenishment options for E-ZPass.
3. Paying a Video Toll
If you received a notice in the mail (NOTD), you can enter the toll notice number or license plate info to look up the toll and pay it directly. The site has a “Pay Tolls” tool for that purpose.
4. Help and Support
DriveEzMD offers multiple support tools: on-site FAQs, live chat, tutorials, and customer service phone lines. If something doesn’t look right on your account, these are your primary official resources.
Key Takeaways
- DriveEzMD.com is the official Maryland toll payment and account management site for E-ZPass, Pay-By-Plate, and video toll payments.
- It supports cashless tolling statewide, so you never need cash at toll booths.
- The mobile app lets you manage payments on the go, but user reviews show mixed experiences.
- Scams targeting DriveEzMD users exist, especially via fraudulent texts. Always verify through official channels.
- Some users report login and billing frustrations, but these are more community feedback than official complaints.
FAQ
Is DriveEzMD.com free to use?
Yes. The website and account services are free to access. You only pay tolls themselves and any associated fees.
Can I pay tolls if I don’t have an account?
Yes — you can use the “Pay Tolls” tool on the site with your notice number or license plate info to pay a Video Toll.
Is DriveEzMD the same as E-ZPass Maryland?
DriveEzMD hosts E-ZPass Maryland, but it also includes other payment options like Pay-By-Plate and video toll services.
What should I do if I get a fake toll text?
Do not respond or click links. Report it to authorities like the FTC/IC3 and check your account only through the official DriveEzMD website or app.
Does DriveEzMD handle customer service?
Yes. You can reach support via live chat, phone, or in person at customer service centers listed on the site.
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