ronsterrides.com

October 30, 2025

What is ronsterrides.com

  • The site presents itself as a retailer / dealer for electric-bikes / e-moto / mini-moto / e-dirt-bikes (and related motorized rideables), under the brand name Ronster Rides. (Ronster Rides)

  • Their “shop” offers different categories such as “E-Bike,” “Pit Bike,” “E-Moto,” “Moto Plus.” (Ronster Rides)

  • Products listed on the site range widely in price. For example, some models (or “bikes”) are priced at several thousands of US dollars (e.g. one “bike” listed at $3,199). (Ronster Rides)

  • The site markets itself as “Official E-Bike Dealership” (according to its social-media page) based in the U.S. (Instagram)

So basically, it’s an online shop selling electric motorcycles/dirt bikes and similar motorized bikes.

What users and reviewers say — mixed experiences

There are some reviews claiming good results, but there are also serious complaints. The public perception of Ronster Rides seems mixed.

👍 Positive / “works out” feedback

  • On the product page for one of their bikes (the “Electro & Co ETM™ RTR”), there are many reviews claiming a smooth and “great” experience: fast shipping, “very powerful” bikes, easy assembly. (Ronster Rides)

  • Some reviewers say they were satisfied enough to recommend — citing good quality and fun riding. (Ronster Rides)

  • On a forum thread (on Reddit’s e-bikes community), someone wrote: “Yes it’s legit … they are an official dealer.” That suggests at least some believe Ronster is legitimate and not a fraud. (reddit.com)

👎 Negative reports — delays, poor service, or unfulfilled orders

  • On a widely used review site, there are complaints. One buyer said they ordered a “Bonnell 775mx.” The purchase was approved, but after submitting ID with matching address (as requested), the order was canceled — buyer alleges it was a hassle and delay. They got a refund, but considered the process “a horrible business experience.” (Trustpilot)

  • Another review: after assembling the bike, the charger didn’t work. They tried to claim warranty: customer support was slow via email, took “days” to respond; after supplying requested video proof it still took more days, and they had to buy a replacement charger themselves to get the bike to work. They’re dissatisfied, especially for a family purchase. (Trustpilot)

  • According to the profile at Better Business Bureau (BBB), Ronster Rides LLC is not accredited. Their record shows “1 complaint in the last 3 years” — involving a customer who reportedly never received their bike. The company’s response: the shipment was lost by the carrier; they offered refund and replacement once next container arrived. (Better Business Bureau)

So some people seem to get the product, but others have serious issues — delays, defective parts, delayed or missing delivery, poor customer service.

Reliability & Transparency — What can be concluded

I’m hesitant to call Ronster Rides strictly “scam,” but the evidence suggests it has inconsistent fulfillment and mixed reliability.

Points of concern

  • Low volume of public, verifiable reviews (only a few on major review platforms). On Trustpilot, for example, there are just 3 reviews, with a “TrustScore” of 3.0/5. (Trustpilot)

  • Complaints that hint at possible supply-chain / inventory problems: orders canceled even after approval; delays because “next container” hasn’t arrived; reported lost shipments. (Better Business Bureau)

  • Customer support seems to rely on email, responses can be slow, especially for warranty or defective-parts issues. (Trustpilot)

  • Lack of accreditation from BBB (which doesn’t automatically mean fraud — but no accreditation removes a layer of consumer protection). (Better Business Bureau)

What seems okay / “as advertised,” for some users

  • For certain buyers, bikes shipped and worked as described: power, speed, general satisfaction (assuming no problems). (Ronster Rides)

  • The site is publicly accessible, lists products, prices, and includes some kind of warranty / return policy (though I did not verify how robust or enforceable). (Ronster Rides)

What to check / what to do if you consider buying

If you're thinking about ordering from this site — either from abroad or domestically — weigh these carefully:

  • Expect possible delays: their shipping/stock seems uncertain. The “container arrival” excuse suggests limited inventory or importing delays.

  • Get everything in writing: order confirmation, payment receipts, serial numbers, photos of packaging before shipping, delivery tracking info.

  • Be ready for self-advocacy in case of issues (defective part, missing bike): you may need to push for warranty, follow up persistently.

  • Understand import/transport risk and costs (since you’re outside the U.S.): duties, shipping charges, customs clearance — many online/distributed-inventory sellers don’t factor for international shipping.

  • Try to verify via third-party reviews or contact experienced buyers (forums, Reddit, etc.) — real-world experiences vary widely.

Key takeaways

  • Ronster Rides functions as an online e-bike / mini-moto retailer offering various electric/motorized bikes.

  • Their prices are substantial — typical bikes run several thousands of dollars.

  • Public feedback is mixed: some buyers got bikes and are happy; others report poor customer service, defective parts, cancellations, or delayed delivery.

  • The company is not accredited by BBB, and there’s at least one documented complaint for a lost order.

  • If you’re considering buying: approach with caution, document everything, assume risk of delays or issues — treat the order as not guaranteed.

FAQ

Is Ronster Rides a scam?
Not conclusively. There are real buyers who got bikes that worked — that suggests Ronster is a functioning business. But mixed reviews and several complaints show they’re far from perfect. So it’s more like “risky vendor” than “scam operation,” but don’t treat purchase as guaranteed smooth.

Do they deliver internationally (outside USA)?
The website seems U.S.-based. I did not find official info about international shipping to Indonesia or other non-US countries. If you’re outside the U.S., there may be high additional costs or delivery complications.

Are their bikes any good?
Some reviews claim bikes are powerful and fun, with specs like decent top speed / battery performance (on certain models). (Ronster Rides) But quality control seems spotty. Might be fine if everything arrives correctly — but not guaranteed.

Should I buy from them?
Only if you really need the bike and are ok with potential hassles (delays, partial shipping, possible returns). Make sure you document communications, payments, and inspect everything on arrival (photos, assembly, functionality).