alfandega.correios360.com

September 7, 2025

What “alfandega.correios360.com” is, and why people should be cautious

“alfandega.correios360.com” is a web address that has been cited in Brazil in the context of scams that imitate Correios (the Brazilian postal service) and customs (“alfândega”) payment flows. In these scams, victims receive an SMS, WhatsApp message, or email saying a package is “held at customs” and that a fee must be paid quickly to release it. The message includes a link that looks official at a glance, but points to a domain that is not Correios’ real domain. News coverage has explicitly listed “alfandega.correios360.com” as an example of a fraudulent URL used to create that appearance of legitimacy.

Correios itself has published warnings about “mensagens falsas” involving increasingly sophisticated tactics, including the misuse of the company name and brand across SMS, email, WhatsApp, and even social media content.

Why this domain can look believable

Scams like this don’t rely on technical tricks as much as they rely on human habits:

  • The word “alfandega” matches the situation many people are already nervous about: international shipping and surprise fees.
  • The “Correios” reference (or something that looks like it) pushes people into trusting the message, especially if they’re actively waiting for an order.
  • Time pressure is almost always present: “pay today,” “avoid return,” “final notice,” “your package will be destroyed,” that kind of wording.

A key detail: Correios’ official site uses the correios.com.br domain. When you see something like correios360.com, that is not automatically “connected” to Correios just because it contains the word “correios.” Lookalike domains are one of the most common ways these campaigns work.

What official Correios customs/payment handling usually looks like

For international shipments, Correios directs customers to use official services for tracking and import management, including the “Minhas Importações” environment described on the Correios site. That’s where you should be checking status and handling any legitimate steps related to import processing.

Separately, Brazil’s government communications have addressed this exact kind of scam (“cobrança por encomendas internacionais via SMS é falsa”), warning that criminals send fake messages about packages retained at customs with suspicious links, and pointing people back to the official “Minhas importações” flow on Correios’ site.

So if a message pushes you to pay through a random link, especially one that is not on correios.com.br, that’s a big red flag.

Common signs a “customs fee” message is part of a scam

Here are patterns that show up again and again in reports and official warnings:

  • A link that’s not correios.com.br (even if it contains “correios” in the name).
  • Payment demands without proper context, like no real tracking number, vague shipment details, or mismatched names.
  • Urgent language meant to stop you from verifying anything.
  • A fee that “must” be paid to release the package, framed as a simple “customs clearance” payment through the linked page—this is exactly the mechanism described in consumer and news writeups about the scam.
  • Requests for personal or payment data beyond what you’d expect for a normal transaction.

Also, it’s worth saying plainly: even if you do have an international package coming, scammers often send these messages in bulk. They don’t need to know your real order details to succeed. They only need enough people to be currently expecting a delivery.

What to do if you clicked the link (but didn’t pay)

If you opened “alfandega.correios360.com” (or a similar page) but didn’t submit anything:

  1. Close the page.
  2. Don’t go back through the message link. If you want to verify a package, type the official Correios address yourself in the browser (do not reuse the link).
  3. Check your real tracking status only via official channels (Correios site/app).
  4. Run a security scan on your device if you downloaded anything (even unintentionally). Some campaigns try to push installs or permission grants.

What to do if you paid or entered card details

If you submitted payment info or personal data, treat it as an incident, not a “maybe.”

  • Contact your bank/card issuer immediately to block the card, dispute the transaction, and monitor for fraud.
  • Change passwords if you reused any credentials on the page, and enable two-factor authentication where possible.
  • Watch for follow-up scams. Once someone pays, they can get targeted again with “extra fees,” “refund processing,” or “verification steps.”

Government and Correios communications emphasize that these scams can involve theft of money and personal data, so it’s better to react fast rather than wait to “see if anything happens.”

How to verify a suspicious Correios message safely

A simple process that works in real life:

  • Don’t use the link in the message.
  • Open a new browser tab and manually enter correios.com.br (or use the official app).
  • Use your tracking code from the actual store/marketplace order page, not the text message.
  • If a fee is real, you should be able to find it inside the official import/tracking flow, not only through a link that arrived via SMS/WhatsApp.

Key takeaways

  • “alfandega.correios360.com” has been referenced as a fraudulent URL used in fake customs-fee scams impersonating Correios.
  • Correios has official warnings about increasing sophistication of fake delivery/customs messages using their brand.
  • The safe path is to verify everything through official Correios channels, especially the official international shipment/import flow.
  • If you entered payment data, contact your bank immediately and treat it as fraud risk.

FAQ

Is “alfandega.correios360.com” an official Correios site?

It’s not on Correios’ official domain (correios.com.br), and it has been cited in reporting as an example of a fraudulent URL used in scams.

I received an SMS saying my package is stuck at customs. Could it still be real?

It could be that you have a package in process, but the message itself can still be fake. The safest approach is to ignore the link and check your shipment only through official Correios channels and the official import/tracking flow.

Do Correios ever send SMS about international shipments?

There are legitimate communications in some contexts, but the major warning is about messages that include suspicious links and pressure you to pay. When in doubt, verify by manually visiting the official Correios site rather than using any link you received.

What if I already paid the “customs fee” on that page?

Call your bank/card issuer right away to block the card and dispute the charge, then monitor your accounts. Consider changing passwords if you entered any personal credentials and enable two-factor authentication.

How can I report this kind of scam?

At minimum, report it to your bank (if money was involved) and keep the message as evidence. You can also use Correios’ own guidance and official channels for fraud-related reporting and awareness, since they publish alerts about these campaigns.