redeem microsoft com

July 21, 2025

Trying to redeem a Microsoft code but not sure where to go or what to expect? Here’s the full rundown on redeem.microsoft.com—how it works, what it’s for, and how not to screw it up.


What is redeem.microsoft.com?

It’s the place you go when you’ve got a code—like a gift card, Game Pass membership, Office license, or Windows key—and you need to actually do something with it. You don’t redeem these in the Xbox app or the Microsoft Store app (though that might seem like the obvious choice). You go to redeem.microsoft.com, sign in with your Microsoft account, and plug in the code. That’s it.

The code is always 25 characters, broken into five chunks. Something like this: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.

This site isn’t just for Xbox. It handles Microsoft 365 subscriptions, Office product keys, Xbox Game Pass, and even credit that you can spend in the Microsoft Store for games, apps, or devices—assuming your country supports that.


How to redeem a Microsoft or Xbox code without screwing it up

Step one: go to redeem.microsoft.com. Don’t try to do this on some third-party site, especially not one that asks you to log in or asks for payment info “just to confirm.” That’s how people get phished.

Step two: sign in with your Microsoft account. This is important because the code will be tied to this account. Once it's redeemed, there's no transferring it to a different one. If you redeem a Game Pass code on the wrong account, you can’t move it.

Step three: copy and paste the code (or type it in manually if it came in a physical card) into the box. Hit “Next,” confirm what you’re redeeming, and you’re done.

If you’re doing this on an Xbox console instead, you can go to the Microsoft Store tab, scroll down to "Redeem," and enter the code using your controller. Same logic, just a different interface.

And yeah, you can redeem via the Xbox app on PC too—just open the app, click your profile icon, and hit “Redeem.” On mobile? No luck. The Xbox mobile app doesn’t support code redemption yet.


What can you actually get with redeemed credit?

That depends on the type of code. If you’ve redeemed a gift card (like a $50 Microsoft card), the balance goes straight into your Microsoft account. You can then spend it on digital games, apps, movies, subscriptions like Xbox Game Pass Ultimate or Microsoft 365, and in some regions, even hardware like a Surface device or an Xbox controller.

But not every region supports hardware purchases using account credit. For example, in some Southeast Asian countries, you’re stuck using it for digital content only.

Now, if your code is for a subscription—like 3 months of Game Pass—it activates immediately. You don’t get credit added to your account. Instead, the subscription just starts running.

Office and Microsoft 365 work a bit differently. Those keys aren’t redeemed at redeem.microsoft.com. You go to office.com/setup, log in with your Microsoft account, and enter the product key there. It ties that license to your account and starts your subscription or download. Same idea, different portal.

For Windows, it’s baked into the OS. Head to Settings > System > Activation and choose “Change product key.” Enter it, and if the key is valid, Windows activates.


Microsoft Rewards: points, codes, and what to expect

If you’ve ever messed around with Microsoft Rewards, you know the deal. Search with Bing, do daily quizzes, rack up points. You can trade those points in for gift cards, sweepstakes entries, or donations to charity.

Once you choose a gift card reward (like a $10 Xbox gift card), you usually get the code instantly. Then it’s back to redeem.microsoft.com to plug it in like any other code.

Some redemptions—like Skype credits or store discounts—get automatically applied. No code needed.

The key thing with Rewards is that you need a verified account. That usually means phone verification, and no, VoIP numbers (like Google Voice) usually don’t work. Rewards is also strict about multiple accounts in the same household. Don’t try to game it—Microsoft will ban your Rewards account in a heartbeat.


Common issues that trip people up

Wrong region: Codes are region-locked. A gift card bought in the U.S. won’t work on a UK account. Same for Game Pass or Office keys.

Redeemed on the wrong account: This one stings. If you’re logged into a secondary account (like your kid’s Xbox account) and redeem a code meant for your own, there’s no undo. Always double-check whose name is in the top-right corner before you redeem anything.

Already redeemed: If you get this message and swear you haven’t used the code, it’s possible someone else has. Maybe you bought it from a sketchy reseller. If you’re certain it’s unused, you’ll need to contact Microsoft Support and provide the receipt.

Gift card balance doesn’t show up: Give it a minute, refresh the page, and check your Microsoft account balance. Still not there? Again, support might have to dig into it.

Xbox app on mobile won’t redeem: Because it just doesn’t. Use a browser instead.


Quick side note on gifting

If you buy a digital game or code as a gift for someone else, make sure you use the "Buy as gift" option in the Microsoft Store. The recipient gets a code by email. They’ll redeem it the same way—on redeem.microsoft.com.

Also, keep in mind that gifted content is also region-locked. A U.S. code won’t work for someone using an EU account. It’s annoying, but it’s how Microsoft keeps pricing region-specific.


Why this system actually works pretty well

Yeah, redeem.microsoft.com isn’t flashy. It’s not even super mobile-friendly. But it works. You’ve got one place for Xbox, gift cards, software licenses, everything—no need to hunt around wondering which app you’re supposed to use.

It also keeps your account tidy. Once you redeem a subscription or credit, it’s instantly linked to your Microsoft ID. You can check your balance, see past redemptions, and manage subscriptions from your account dashboard at account.microsoft.com.

It beats having five different redemption methods for five types of codes. Just don’t mess up the login, double-check your region, and you’re good.


Final tip

If you ever wonder where to redeem something, the answer is almost always redeem.microsoft.com—unless it’s specifically for Office or Windows. Microsoft’s tried to make it simple. The only real way to mess it up is to redeem on the wrong account or buy codes from shady sites.

Stick to official sources, keep your codes private, and make sure you know what type of code you have before you try to use it. Easy.