entradas com
Want tickets to big concerts, theater, football matches, or musicals in Spain without the usual drama? Entradas.com is where most locals go—and for good reason. Here’s what makes it tick (and where it stumbles).
What Entradas.com Actually Is
Entradas.com isn’t some obscure reseller. It’s one of the biggest ticket platforms in Spain. Been around since 1998, and now it's part of the Eventim group—which also runs ticketing across Europe. Think of it as Spain’s version of Ticketmaster, only a bit more local and with fewer ads screaming at you.
It’s not just concerts. You’ll find football matches, theater, musicals, film festivals, even art exhibits. Scroll through the homepage and it flips between Bruce Springsteen, Real Madrid, and indie flamenco shows in Seville. Basically, if it’s live and happening in Spain, it’s probably on Entradas.
The Good Stuff: What It Nails
A Ridiculously Wide Range of Events
What’s refreshing is the sheer scope. You want tickets for Rosalía in Madrid? Done. A traveling Broadway musical in Valencia? Sorted. MotoGP passes? Yep. Even museum entry and film premieres make the cut. It's like a cultural buffet with everything from high-end opera to reggaeton festivals.
Solid Tech Backbone
Entradas.com runs on Amazon Web Services (AWS), and yeah—that actually matters. Remember when Spain played Italy and the site sold 50,000 tickets in 48 hours? The thing didn’t crash. At peak, it handles 500 tickets a minute. That kind of stability is gold when tickets drop for a big-name artist and thousands of fans hit “refresh” all at once.
The Mobile App Works
Their mobile app isn't just slapped together. It’s smooth. You can choose seats, get notifications when your favorite band announces a tour, even share tickets through the app. It’s personal, fast, and doesn't feel like a relic from 2012.
Want to check seat views before you buy? You can do that. Want digital tickets delivered instantly? That’s the default. No need to babysit the mailbox waiting for a printout to arrive.
Legit Secondary Market
They’ve built a resale platform called fanSALE. It’s official, meaning no shady sellers or dodgy barcode swaps. Say you can’t make it to a show—you can resell your ticket through the site. Buyers get peace of mind, and sellers don’t get scammed. That kind of setup isn’t just convenient—it’s essential when shows sell out in minutes.
Where Entradas Falls Short
Customer Service Can Be MIA
This is the part that trips people up. You miss a ticket delivery or need help the day before a concert? Reaching someone might be harder than finding a good espresso in a football stadium. Some users report days without replies, especially when things go wrong close to event time.
One example: A guy bought tickets to a major final and had no digital delivery hours before kickoff. Tried calling, emailing—nothing. It’s not a regular thing, but it’s not rare either.
Surprise Fees at Checkout
Everything looks clean until you hit the final screen. Then boom—service charges. Sometimes it’s €1, sometimes it’s €5 or more, depending on the event. Not outrageous, but it feels a bit like getting charged extra for a fork after ordering dinner.
Seat Categories Get Vague
Top seats, premium, gold… sometimes the labels are confusing, and there’s no clear difference in view or perks. Unless you're familiar with the venue, you’re rolling the dice. Interactive maps help, but not every listing includes one.
Real Users, Real Experiences
Plenty of people swear by Entradas. One guy grabbed Jethro Tull tickets for Barcelona and said the seat maps were the clearest he'd seen. Another user said getting Springsteen seats was smoother on Entradas than on Ticketmaster, which crashed under demand.
But not everyone’s thrilled. A woman from Bilbao mentioned she couldn’t reach support after receiving the wrong section for a festival. Others on Trustpilot mention bugs when booking, like seats disappearing mid-purchase.
Overall rating? Around 3.7 out of 5 on Trustpilot. Not terrible. Not glowing. But real.
How It Stacks Up to the Competition
Compared to Ticketmaster, Entradas tends to lean heavier into cultural events—think opera, theater, flamenco—not just mainstream music. It’s also less aggressive with upsells. No sudden “VIP lounge access” or commemorative lanyards unless you’re looking for them.
Against Atrápalo or Tiqets, Entradas is more focused. Atrápalo sells everything from hotel deals to spa packages, and Tiqets leans into tourist bundles. Entradas sticks to entertainment. It doesn’t try to be your travel agent. That works in its favor.
Delivery: E-Tickets Are King
Most people opt for e-tickets—fast, clean, no nonsense. Tickets come as PDFs or QR codes. You can also download them directly from the app. For old-school folks, there’s the option to get physical tickets in the mail, but it's slower and comes with fees.
A bonus: if something goes wrong with delivery (lost package, wrong address), Entradas usually refunds the shipping fee—assuming you can get in touch with support.
Tips for Buying on Entradas
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Use the app. It’s more reliable during high-traffic moments.
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Set up alerts. Events go live with no warning. The app can notify you.
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Stick with e-tickets. Physical delivery adds delay and risk.
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Check fanSALE if an event is sold out. It’s safe and officially backed.
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Double-check seating categories. Especially for unfamiliar venues.
Final Take
Entradas.com is solid. It’s where most Spanish locals book their tickets. Reliable? Mostly. Broad selection? Definitely. Room to improve? Sure—customer support and sneaky fees could be better. But when it comes to live events in Spain, this is the go-to platform. If you're planning to catch a show or match in the country, this is probably your best bet.
Just don't wait till the last minute, and maybe keep a screenshot of your order. You’ll thank yourself later.
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