.Com TLD othoba com

othoba com

December 10, 2024

Introduction

Othoba (Othoba.com) is a Bangladeshi online shopping platform that covers everything from groceries to electronics. If you’re wondering whether it’s worth your time, how it works, and what to watch for — here’s a detailed look, practical and to the point.

What Othoba is and how it works

Othoba is a full-scale e-commerce marketplace based in Dhaka, Bangladesh. (BangladeshBusinessDir.Com) It offers a wide range of product categories: electronics, home appliances, groceries, beauty, baby care, household essentials, and more. (Othoba.com)

You can shop via their website or Android app. The app says it provides “genuine products” and “nationwide delivery network” in Bangladesh. (play.google.com)
Payment methods include cash-on-delivery and secure gateways; the website notes 0% EMI available in some cases. (Othoba.com)

Delivery charges: According to one directory listing, inside Dhaka ~ Tk 40, outside Dhaka ~ Tk 80. (BangladeshBusinessDir.Com)

Customer support: They list a helpline number 09613-800800 and mention support hours 9 AM-10 PM (on their site) for inquiries. (Othoba.com)

Why it matters

Online shopping in Bangladesh is still growing. Having a local platform like Othoba means:

  • Access to daily essentials (groceries, household goods) online rather than going manually to shops.

  • A marketplace that mixes “big ticket” items (electronics, appliances) with everyday goods. That means you can potentially save time and effort by combining different types of shopping in one place.

  • When suppliers and logistics are aligned locally, delivery and customer service can be more responsive (if things work well) compared to some smaller players.

Given that Othoba is linked with local supply chains and brands, it offers a kind of “market adaptation” suited to Bangladesh’s infrastructure and consumer behaviour. (BangladeshBusinessDir.Com)

How to use Othoba effectively

1. Set up your account

Register on the website or app. Having an account lets you track orders, manage addresses and wishlist items. (Othoba.com)

2. Browse categories smartly

Because Othoba covers so many categories, it helps to use filters: brand, price, delivery time. For example, they show “Hot Deals of the Day” on the homepage. (Othoba.com)

3. Check delivery and service terms

For heavy items (furniture, appliances), check whether installation/fitting is included. Some complaints (see below) suggest ambiguity. Also check delivery time: listings may say 1-7 days but actual waits may vary.

4. Payment and EMI

If you want to pay by EMI, check if the item qualifies. Using cash-on-delivery is an option for many customers if you prefer paying at delivery.

5. Use app features

Install the Android app if you shop regularly. It provides access to mobile-only offers and may have faster checkout. (play.google.com)

6. Review product condition on arrival

Upon delivery, check the item (especially electronics and furniture) for damage or missing parts. If there’s a return policy, initiate promptly if needed.

Common mistakes/faults people make

  • Assuming “delivery in 1-7 days” always means 1-7 days. Several reviews on third-party sites point to delays. (Trustpilot)

  • Not checking whether installation/fitting is included. Some customers ordered large items (sofa, bed) and found installation/fitting was not provided though they expected it. (Trustpilot)

  • Ignoring return or refund rules. If a product is defective, you may face delays or hassle initiating returns, according to user reviews.

  • Overlooking seller ratings and logistics details. Since Othoba is a marketplace, fulfillment may vary by seller; your experience may differ by region.

  • Assuming all items are genuine or brand-new. While the platform states genuine products, the volume of reviews reporting damaged goods means you should verify condition when you receive.

What happens if you don’t do it right

  • You could face unexpected delays. A promised “next day” or “1-7 day” delivery may stretch into 10-15 days in some cases. (Trustpilot)

  • You may receive a product that doesn’t match your expectation (e.g., no installation, missing parts, damaged). Then it becomes harder to get service, especially if you didn’t inspect immediately.

  • If you pay upfront and don’t check condition at delivery, you might have weaker leverage for returns/refunds.

  • For large purchases, you may end up incurring additional charges or needing to arrange separate services if installation wasn’t included.

  • Poor after-sales service means your “deal” may cost you extra time and stress. Many of the customer reviews cite “horrible customer service,” “no one picks up,” “money taken but nothing delivered.” (Trustpilot)

Strengths and weaknesses

Strengths

  • Wide category range: groceries to electronics, home furnishings to baby care. That means you can source multiple kinds of needs from one platform.

  • Local presence and infrastructure: Based in Dhaka, with nationwide delivery network claimed. (play.google.com)

  • Supports newer payment/EMI options: 0% EMI on some items, cash-on-delivery available. That flexibility is helpful in a market where credit access may be uneven.

  • Mobile app availability: The Android app is updated and supports order tracking, wishlist, deals. (play.google.com)

Weaknesses

  • Variable delivery reliability: Many reviewers complain about long delays or cancelled orders. (Trustpilot)

  • After-sales service seemingly inconsistent: Complaints about getting defective items, difficulty with returns/refunds.

  • Mixed user feedback: On Trustpilot the rating is very low: 1.7/5 from about 100 reviews as of one snapshot. That suggests many users are unhappy. (Trustpilot)

  • Transparency around seller fulfilment and installation services is weak: For items where installation is expected, the terms aren’t always clear to the buyer in advance.

  • Coverage details may vary by region: Outside major urban areas, delivery times or logistics may lag.

Who should use Othoba and when

Use Othoba if:

  • You live in or near Dhaka (or an area where they deliver reliably) and need to buy daily-use items or household goods online.

  • You want access to a broad set of categories in one place rather than switching platforms.

  • You prefer local marketplace with cash-on-delivery or flexible EMI options.

  • You are comfortable inspecting products on arrival and following up on service if needed.

Be cautious or consider alternatives if:

  • You need a large or high-value item (appliance, furniture) and expect guaranteed next-day delivery and included installation.

  • You are outside a main delivery zone and timing is critical (e.g., event, migration, renovation deadline).

  • You require top-tier after-sales service and quick replacement/repair of faulty goods.

  • You have limited tolerance for delayed support or returns.

Practical tips for better experience

  • Before placing a large order, check in what region you are, expected delivery time and whether the seller offers installation/fitting.

  • Read recent reviews of the specific product and seller on the site (if available) or external review sites.

  • At delivery, open and inspect the product while the delivery person is present, especially for electronics, appliances or furniture.

  • Keep all packaging, receipts, order IDs and communication saved so you can claim support or refund if needed.

  • Use payment methods that provide some buyer protection (e.g., credit card or payment gateway rather than only cash advance).

  • Track promotions or flash deals but compare prices with other platforms or physical shops. A big discount doesn’t always mean best value if service is weak.

  • For urgent needs (e.g., groceries for next day), check if the platform explicitly offers “same day” or “next day” delivery in your area before ordering.

  • Limit expectations for “perfect” experience: treat Othoba as a convenient option, but still do due diligence.

FAQ

Q: Does Othoba deliver across all of Bangladesh?
A: According to their app description, they claim a nationwide delivery network. (play.google.com) But the actual speed and availability may vary depending on your area.

Q: What payment methods are available?
A: They list cash-on-delivery and secure payment gateways on the website. Also some products qualify for 0% EMI. (Othoba.com)

Q: What is the typical delivery charge?
A: One listing states that inside Dhaka delivery charge is around Tk 40 and outside Dhaka about Tk 80. (BangladeshBusinessDir.Com)

Q: What kind of issues have customers faced?
A: Major issues include delayed delivery (sometimes 10-15 days), receiving damaged items, unclear installation/fitting terms, difficulty getting refunds. (Trustpilot)

Q: Should I trust the site for high-value items (like big appliances/furniture)?
A: You can, but with caution. Check whether the product includes installation, review seller ratings, inspect upon delivery. If you have tight deadlines or need guaranteed service, you might compare with other platforms and weigh risk-vs-price.

Conclusion

Othoba offers a broad online shopping option in Bangladesh — covering groceries, household goods, electronics and more. Its strengths lie in convenience, category breadth and local infrastructure. But it’s not flawless: delivery delays, inconsistent service, and mixed reviews are real concerns. If you shop there, you’ll get the best outcome by being informed: check delivery terms, inspect goods, understand your rights for returns. Use it as a useful tool — but don’t treat it like a guarantee.