data.com
Data.com now sends visitors to Salesforce Data 360, a real-time enterprise data platform that connects customer data, business systems, analytics, and AI tools in one place.
What is Data.com today?
As of September 2026, typing data.com into a browser redirects you to the official Salesforce Data 360 website.
This means data.com is no longer the old business contact database that many long-time Salesforce users may remember.
The domain now acts as a simple doorway to Salesforce Data 360.
Data 360 helps companies connect information from many systems and use that information inside Salesforce tools.
It can work with customer records, website activity, sales data, documents, events, data warehouses, and other business information.
What happened to the old Data.com service?
The original Data.com was a Salesforce service used for business contact information, company data, prospecting, and CRM record cleaning.
Salesforce later retired that product as its data strategy moved toward larger customer data and AI platforms.
Salesforce says it removed contact data from the old Data.com service on February 1, 2021.
The company now lists Data.com among its officially retired products.
This history matters because search results and old articles may still describe data.com as a place to find business contacts.
That description is no longer correct for the live website.
What is Salesforce Data 360?
Data 360 is Salesforce's platform for bringing data from different places into one usable business view.
The product was previously called Salesforce Data Cloud.
Salesforce officially changed the Data Cloud name to Data 360 on October 14, 2025, according to its Data 360 documentation.
The name changed, but Salesforce said the core product functionality remained the same during the transition.
Data 360 can ingest batch data, handle streaming data, connect external systems, match customer identities, and prepare information for business actions.
The goal is to give sales, service, marketing, analytics, and AI systems access to the same trusted information.
Does Data.com provide real-time data?
Data.com itself is only the domain that redirects visitors, while Data 360 is the technology that provides real-time and near-real-time data capabilities.
Salesforce describes Data 360 as a real-time data engine for its platform.
Businesses can use streaming events and changing customer information to trigger Salesforce workflows.
For example, a company could react when a shopper changes an account, visits a page, makes a purchase, or enters a customer segment.
The system can then send that information to sales, marketing, service, or automated AI tools.
Can Data 360 connect without copying all the data?
One important feature is Salesforce's Zero Copy approach.
Zero Copy lets Data 360 connect directly with supported external data platforms instead of always making another full copy of the information.
Salesforce currently highlights connections with platforms such as Snowflake, Databricks, Google BigQuery, and AWS services.
This design can help large companies keep important data where it already lives while still using it inside Salesforce.
Salesforce also says Data 360 supports more than 200 connectors for Salesforce products and outside systems.
How does Data 360 help AI tools?
Modern AI needs current business context before it can make useful decisions.
Data 360 supplies that context to Salesforce products such as Agentforce.
An AI agent can use connected customer information to understand who a person is, what happened before, and what action may make sense next.
This makes data quality important because an AI system can give poor answers when its source information is old or incomplete.
Data 360 includes identity matching, data preparation, governance, classification, and unified data models to help reduce that problem.
Is Data.com still useful to visit?
Yes, data.com is still a useful shortcut if you want to reach Salesforce's current Data 360 product page.
It is not a public people-search tool, free contact directory, or replacement for the old Data.com Prospector service.
Visitors looking for the old database should therefore treat old tutorials and reviews with care.
The strongest clue is the live redirect itself, because data.com now leads directly to Salesforce's active Data 360 experience.
What should visitors remember about Data.com?
The simplest answer is that data.com has changed from the name of an old Salesforce data product into a domain that points toward Salesforce's newer enterprise data platform.
Data 360 focuses on connected business data, real-time actions, customer profiles, governance, external data platforms, and AI rather than selling individual business contact records.
That change makes data.com a useful example of how Salesforce has moved from contact data enrichment toward a much broader data and AI ecosystem.