informeddelivery.usps.com
informeddelivery.usps.com is the official USPS.com Informed Delivery website for previewing incoming mail, tracking packages, and managing eligible USPS deliveries online.
What does informeddelivery.usps.com actually do?
USPS Informed Delivery is a free service that gives eligible customers a digital view of mail and package activity before or around delivery time.
For letter-sized mail, USPS normally shows a grayscale image of the address side rather than the contents inside the envelope.
These images come from high-speed USPS sorting equipment that already photographs mailpieces while they move through the postal network.
Some items, including certain catalogs and magazines, may appear as color images instead.
Package information can also appear in the same account, so users do not always need to enter individual tracking numbers manually.
How popular is USPS Informed Delivery?
USPS reported that more than 74.8 million customers had enrolled in Informed Delivery as of May 15, 2026.
The service has been available nationwide since 2017, making it a well-established part of the Postal Service's digital tools.
USPS has also reported an average Informed Delivery email open rate above 60 percent, which shows that many enrolled users actively check these notifications.
Is informeddelivery.usps.com free to use?
Yes, USPS states that Informed Delivery costs customers nothing.
Users need a USPS.com account and must complete the required address and identity verification process before accessing mail previews.
USPS says new users will typically begin receiving notifications within three business days, although activation times can vary.
Who can register for Informed Delivery?
Eligible residential addresses, business addresses, and PO Boxes in supported ZIP Codes can use the service.
The mailbox must also be uniquely coded in the USPS system, so some apartments and condominium addresses may not qualify.
Business street addresses and business PO Boxes require a USPS.com business account.
You can use the official USPS registration page to check whether an address is eligible before completing enrollment.
What package tools are available after signing in?
The Informed Delivery dashboard can display package details, tracking history, expected delivery information, and notifications.
Eligible users can also request redelivery, provide USPS Delivery Instructions, add tracking numbers manually, and give packages custom nicknames.
The wider USPS mail and package management service also supports tools such as Hold Mail and Electronic Signature Online for qualifying shipments.
Does every piece of mail appear in the Daily Digest?
No, because the mail-preview feature mainly depends on letter-sized pieces processed through compatible USPS automation equipment.
USPS also sends preview notifications only on days when qualifying mail is expected, with no normal Daily Digest on Sundays or federal holidays.
A missing image therefore does not automatically mean that a physical mailpiece will not arrive.
Is informeddelivery.usps.com a legitimate USPS website?
Yes, informeddelivery.usps.com is hosted under the official USPS.com domain and links directly to USPS account, registration, support, and delivery-management systems.
Users should still check the browser address carefully because scam messages can imitate USPS branding and direct people to unrelated domains.
For Informed Delivery, entering informeddelivery.usps.com directly into the browser avoids relying on unexpected links in texts or emails.
What privacy details should users know?
Enrollment involves personal information because USPS must connect the account to a real address and verify the user's identity.
The official Informed Delivery terms explain that USPS may use identity-proofing procedures during registration and that information supplied to USPS is governed by its privacy policies.
The terms also note that third parties such as device, operating-system, telecommunications, or browser providers may collect information under their own policies.
What is the main benefit of using the service?
Informed Delivery puts mail previews and USPS package information in one place, which can help users know what should arrive and spot delivery issues sooner.
It does not replace physical delivery, but it gives eligible households and businesses a useful digital view of mail moving through the USPS network.