la-z-boy.com
la-z-boy.com is La-Z-Boy’s official website, where shoppers can browse furniture, compare customization options, check local pricing, explore financing, find design services, and get warranty or order support.
What can you buy on la-z-boy.com?
Recliners are still the main attraction, and the selection goes well beyond the classic rocking chair many people associate with the brand. The site includes rocking, wall, gliding, high-leg, power-lift, and powered recliners, along with sofas, loveseats, sectionals, sleeper sofas, stationary chairs, and ottomans.
La-Z-Boy also sells bedroom and dining furniture, tables, storage pieces, lamps, mirrors, benches, and other home furnishings. In other words, la-z-boy.com now works more like a full-home furniture store than a site devoted only to recliners.
That broader range reflects the company itself. In its fiscal 2026 filing with the U.S. Securities and Exchange Commission, La-Z-Boy Incorporated described itself as one of the largest residential furniture manufacturers and distributors in the United States. Its products are sold through company-owned stores, independent dealers, wholesale partners, and online channels.
How does shopping on the website work?
One of the first things la-z-boy.com asks you to do is choose a nearby store. That matters because pricing, promotions, delivery estimates, availability, and store hours can vary by market.
As a result, two shoppers in different parts of the country may not see exactly the same deal on the same piece of furniture.
The site generally separates furniture into products that may be available for faster delivery and pieces that are made to order. Custom orders can include choices such as fabric or leather upholstery, power features, cushion options, and other upgrades.
If you are unsure about upholstery, La-Z-Boy also offers free fabric and leather swatches. Shoppers can request up to three samples to see how the colors and materials look at home before committing to a large purchase.
What does La-Z-Boy’s free design service include?
La-Z-Boy promotes complimentary interior design help both online and through its stores. Customers can work with a designer on furniture selection, color coordination, room layout, and other planning decisions.
The service can also include a floor plan drawn to scale, which is useful when you are trying to work out whether a large sectional, recliner, or sofa will actually fit the room.
There is no separate design fee, but that does not mean the overall project is free. You still pay for the furniture and any delivery or related charges that apply.
For shoppers furnishing an entire room, this service can be more useful than simply browsing product photos because it helps connect individual pieces to the size and layout of the space.
How much does furniture on la-z-boy.com cost?
Prices vary considerably depending on the model, upholstery, configuration, and added features. Recliners can start in the lower four-figure range and move above $2,000, while powered sofas, loveseats, and larger seating configurations can cost several thousand dollars.
Promotional pricing can lower those amounts, sometimes significantly.
The main thing to watch is the difference between an advertised starting price and the cost of the version you actually want. Leather, upgraded fabrics, power headrests, lumbar support, storage consoles, and other options can raise the total.
Delivery charges and taxes may also be added separately.
For that reason, the most useful number is not the headline price. It is the final delivered price of the exact configuration you plan to buy.
What does the La-Z-Boy warranty cover?
La-Z-Boy offers lifetime parts coverage for certain components, including some reclining mechanisms, sleep-sofa mechanisms, spring systems, and bases.
However, “lifetime” does not mean every repair-related expense is covered indefinitely.
According to La-Z-Boy’s warranty terms, labor coverage for many product categories lasts only one year. Customers may also have to pay for shipping service parts, in-home inspections, or transportation to and from a dealer, depending on the situation.
The warranty generally applies to manufacturing or material defects under normal residential use. When a covered problem occurs, the available remedy is typically repair, replacement, or substitution rather than a refund.
That distinction between parts coverage and labor coverage is worth understanding before purchase, especially if you expect to keep the furniture for many years.
Are return and service policies the same at every La-Z-Boy store?
No. This is one of the more important details to understand before ordering.
La-Z-Boy explains in its customer FAQ that authorized dealerships can set their own policies for refunds, exchanges, billing, and financing. Service can also depend on the dealer that originally sold the furniture.
That means a return or cancellation policy you hear about from one store may not apply at another.
Better Business Bureau complaint records also include customer disputes involving repairs, delivery delays, product problems, and service experiences. Those complaints should not be treated as representative of every La-Z-Boy customer, but they do show why local store policies matter.
For a custom order in particular, it is sensible to get the cancellation, return, delivery, and service terms in writing before paying.
How does La-Z-Boy financing work?
la-z-boy.com advertises a La-Z-Boy credit card issued through Synchrony Bank and periodically offers promotional financing.
One current offer provides 12 months of no-interest financing on qualifying purchases with equal monthly payments, subject to credit approval and the stated terms.
The regular interest rate is much higher. La-Z-Boy’s financing disclosure states that new accounts as of July 31, 2025 had a 34.99% purchase APR and a 39.99% penalty APR.
That makes the details of any promotional offer especially important. A monthly-payment figure may make a purchase look more manageable, but it should not be mistaken for a discount on the furniture itself.
How established is the company behind la-z-boy.com?
La-Z-Boy dates back to 1927 and introduced its first recliner in 1928.
Its fiscal 2026 SEC filing reported annual sales of $2.13 billion. Company materials also said its North American La-Z-Boy store network had grown to nearly 380 locations, with more than 60% of those stores company-owned.
More recent results show continued retail growth. For the quarter ended July 25, 2026, La-Z-Boy reported $476 million in consolidated sales and said delivered sales from company-owned retail stores increased 10% from a year earlier.
Those numbers do not tell you whether a particular sofa or recliner will suit your home, but they do show that la-z-boy.com is backed by a large, long-established manufacturer and retail network rather than an online-only furniture seller.
What should you check before ordering from la-z-boy.com?
Start by selecting the correct local store, then look carefully at dimensions, upholstery, power options, delivery terms, warranty coverage, and the final configured price.
If color or texture matters, request swatches before ordering. If comfort is the deciding factor, visit a showroom and try the same model, or the closest available version, before buying.
For custom furniture, ask the selling store for its cancellation, return, exchange, delivery, damage, and service policies in writing. Keep your receipt and product identification details as well, since La-Z-Boy’s service guidance says proof of purchase is important when requesting warranty help.
la-z-boy.com offers a strong mix of customization, showroom access, design help, and long-term brand support, but the buying experience can vary by product, configuration, and local dealer. Checking those details before you place the order can prevent unpleasant surprises later.