bookmyshow.com
bookmyshow.com is the official website of BookMyShow, an Indian entertainment ticketing platform operated by Bigtree Entertainment Private Limited that lets users book movie tickets, concerts, theatre performances, sports events, and other activities online.
What Is BookMyShow.com and What Does It Offer?
BookMyShow is an established entertainment booking service in India. According to its official company history, Bigtree Entertainment launched the BookMyShow platform in August 2007.
As of October 10, 2026, bookmyshow.com redirects visitors to in.bookmyshow.com, where users can browse entertainment options by location.
The website offers several services:
- Movie tickets: Browse films, compare cinema showtimes, and select available seats.
- Live entertainment: Find concerts, comedy performances, music shows, and other events.
- Theatre and sports: Explore plays, sporting events, and related experiences.
- Activities: Discover workshops, attractions, and recreational experiences.
- BookMyShow Stream: Rent or purchase selected movies for online viewing.
The platform also provides gift cards, promotional offers, and event-listing services for organizers.
Although BookMyShow operates beyond India, its international websites may have different services, payment arrangements, and booking conditions. For example, its Indonesian website uses the id.bookmyshow.com subdomain.
How Does Booking Tickets on BookMyShow.com Work?
BookMyShow allows customers to check entertainment availability and complete eligible ticket purchases through its website or mobile application.
For cinema bookings, the process generally involves selecting a city, choosing a movie, checking showtimes, selecting available seats, and proceeding to payment.
For concerts or other live events, customers may instead choose an event date, ticket category, and number of tickets.
Before completing a transaction, users should review the venue, booking date, ticket quantity, and total payable amount.
Does BookMyShow charge additional fees?
Yes. BookMyShow's official support documentation confirms that the platform applies convenience fees for online booking services.
These charges are separate from the underlying ticket price. The exact amount can depend on the booking, so customers should examine the final payment summary instead of assuming that an advertised ticket price includes every charge.
Can You Cancel Tickets or Request a Refund?
Cancellation depends on the cinema, event organizer, and applicable booking conditions.
According to BookMyShow's official cancellation guidance, some participating cinemas allow customers to cancel confirmed movie tickets through the Your Orders section.
The cancellation deadline varies by cinema and may fall between 20 minutes and four hours before showtime. Eligible bookings may receive a partial refund, depending on the cinema's rules.
When available, customers can select the cancellation option and review the available refund methods.
BookMyShow states that eligible refunds to the original payment method generally take five to seven working days, while refunds to BMS Cash can appear within two hours.
Live-event tickets are often subject to stricter restrictions and may be non-refundable.
If an event is cancelled by its organizer, different refund arrangements apply. BookMyShow's support documentation explains that cancelled shows may qualify for refunds, but customers should check the specific event conditions and instructions.
The practical lesson is to review the cancellation policy before paying, particularly for expensive concerts or events involving travel.
What Is BookMyShow's Ticket Marketplace?
An important feature documented in BookMyShow's January 2026 support updates is its List on Marketplace service.
This feature allows customers with eligible live-event tickets to list them for purchase by other customers when they can no longer attend.
Unlike an informal ticket transfer between strangers, the marketplace uses BookMyShow's booking system.
When another customer purchases a listed ticket, the original booking is cancelled and a new booking is issued to the buyer.
However, several limitations matter.
Tickets generally must be listed at least three hours before the event begins. Listing does not guarantee a buyer, and the platform's documentation states that certain fees and other amounts are excluded from the seller's refund.
If no buyer is found before the listing expires, the original ticket remains with its owner.
This feature can be useful for eligible bookings, but customers should not assume that every event ticket can be resold.
What Should You Know About Mobile Tickets?
BookMyShow supports digital tickets that customers can access through their accounts.
Its April 2026 mobile-ticket guidance explains that M-Tickets can be displayed through the BookMyShow application or mobile website.
For applicable events, customers must present the original ticket QR code when entering the venue.
Importantly, screenshots and printed booking confirmations are not accepted as substitutes for an original M-Ticket where these restrictions apply.
The platform also supports ticket transfers for eligible events, although organizers may restrict that functionality.
Customers should open their tickets before arriving, check the event's admission instructions, and ensure their phone is ready to display the required QR code.
Is BookMyShow.com a Legitimate Website?
BookMyShow.com is an established entertainment platform with an identifiable operating company, documented corporate history, and official customer-support resources.
Its operator, Bigtree Entertainment Private Limited, identifies BookMyShow as its entertainment ticketing brand. The website also provides information about its booking services, customer assistance, and company background.
These details support the website's authenticity, but they do not guarantee that every transaction will be problem-free.
Customers still need to consider ticket availability, convenience fees, organizer restrictions, and refund eligibility.
Using the official website or application is also preferable to purchasing tickets from unknown sellers through social media or private messages.
For high-demand events, buyers should verify that the listing is genuine and read the admission conditions before completing payment.
Is BookMyShow.com Worth Using?
BookMyShow.com is a practical option for discovering entertainment and booking available tickets through a centralized platform.
Its main advantage is the ability to compare different movies, venues, showtimes, and entertainment categories without contacting each provider separately.
Features such as digital tickets, booking management, movie streaming, and eligible ticket resale add further convenience.
However, the final cost and flexibility of a purchase depend on the specific booking.
For the best experience, use the official BookMyShow website, verify the event details, compare the full payable price, and understand the refund policy before confirming your order.