stoneberry.com
Stoneberry.com is an active U.S. online shopping website operated under Mason Companies, Inc., offering furniture, electronics, clothing, household products, and buy-now-pay-later financing through Stoneberry Credit.
What Is Stoneberry.com, and Who Operates It?
Stoneberry combines a traditional mail-order catalog with an online storefront. As of October 2026, its website remains operational, featuring product departments, account management, payment services, and customer support.
The website belongs to the retail business associated with Mason Companies, Inc., based in Chippewa Falls, Wisconsin. Stoneberry's official privacy policy identifies Mason Companies as the company responsible for its services.
According to Mason Companies' corporate history, the broader business began in 1904 and expanded into general merchandise in 2010. Those dates refer to the parent company, not a verified launch date for Stoneberry.com.
Unlike general online marketplaces, Stoneberry emphasizes installment purchasing through its own retail credit program.
What Products and Shopping Features Does Stoneberry Offer?
Stoneberry sells furniture, bedding, kitchen appliances, electronics, clothing, shoes, jewelry, toys, beauty products, and outdoor equipment.
The company advertises access to more than 60,000 products, although this is its own marketing figure rather than an independently verified inventory count.
Customers can browse departments, compare merchandise, save products to wish lists, and review order history.
Printed catalogs remain part of the shopping experience. Visitors can request a free catalog or browse the online version, making Stoneberry particularly familiar to customers who prefer traditional catalog shopping.
How Does Stoneberry Credit Work?
Stoneberry Credit is a retailer-specific financing account that lets approved customers purchase merchandise and repay their balances through monthly payments.
The company advertises payments starting at $5.99 per month, subject to credit approval.
Its application process allows customers to check pre-qualification without affecting their credit score. However, final approval requires meeting creditworthiness requirements.
Stoneberry may review consumer credit information, verify personal details, establish a spending limit, or require a down payment.
The process generally involves selecting products, checking credit eligibility, completing checkout, and making payments according to monthly statements.
Importantly, Stoneberry Credit is not necessarily an interest-free installment service. The advertised monthly payment should never be confused with the total cost of purchasing an item.
What Interest Rates and Fees Does Stoneberry Charge?
Stoneberry's published credit terms, effective December 29, 2025, show annual percentage rates that vary depending on the customer's state or territory.
The disclosed rates include:
- 17% APR in Arkansas.
- 18% APR in several states.
- 21% APR in certain other states.
- 24.99% APR in Ohio and West Virginia.
- 35.99% APR in states covered by the default rate.
Some jurisdictions have tiered rates.
Stoneberry advertises no annual membership fee, no over-limit fee, and free online bill payments. However, late-payment charges, returned-payment charges, and interest may still apply.
The company states that paying the entire statement balance by the due date avoids purchase interest. Its due date is at least 25 days after the billing cycle closes.
Paying more than the monthly minimum reduces the outstanding balance but does not automatically satisfy future monthly payment obligations.
Customers should examine their applicable credit agreement before accepting financing.
How Much Does Stoneberry Charge for Shipping?
Stoneberry offers standard, priority, and express delivery options.
Its published standard shipping schedule includes $19.99 for merchandise orders between $100 and $149.99, $22.99 for orders between $150 and $249.99, and 8% for orders of $250 or more.
Additional charges may apply to heavyweight or oversized merchandise.
Standard delivery generally takes five to seven business days after processing and credit approval. Actual delivery times depend on product availability and location.
Stoneberry ships within the United States and to eligible U.S. territories and military addresses. International shipping is not offered.
Customers should compare the complete checkout price, including shipping and potential finance charges, rather than focusing exclusively on the advertised product price.
What Is Stoneberry's Return and Refund Policy?
Stoneberry allows qualifying merchandise to be returned or exchanged, subject to applicable restrictions.
Its January 2025 catalog described a 60-day return window and a $10.99 prepaid return-label charge deducted from the customer's credit. These are historical terms, so customers should verify the latest conditions before returning merchandise.
Stoneberry's refund information states that processing normally takes seven to ten business days after the returned package arrives.
Refunds associated with Stoneberry Credit may take up to two billing cycles to appear on account statements.
Original shipping and processing charges are generally non-refundable. Customers are also typically responsible for return postage when exchanging merchandise.
Keeping the original packaging, purchase documentation, and return tracking details can help resolve disputes.
How Can Customers Log In, Make Payments, and Track Orders?
Stoneberry provides an online account dashboard for managing purchases and credit information.
After signing in, customers can review their available credit, outstanding balance, minimum payment, statements, and order status.
To pay a bill, customers can select the Make a Payment option within their account.
The company also supports payments through customer service and by mail. Its published payment mailing address is PO Box 2822, Monroe, WI 53566-8020.
Stoneberry lists its customer service number as 1-800-704-5480.
Customers experiencing delivery problems should check their order details and contact support with the relevant order information.
Is Stoneberry.com Legitimate and Safe to Use?
Stoneberry.com is an identifiable retail website associated with an established U.S. company. However, being a legitimate business does not guarantee satisfactory customer experiences.
As of October 2026, Trustpilot displayed a rating of 1.5 out of 5 based on 156 reviews.
Customer feedback includes complaints involving delivery delays, billing disagreements, refunds, product quality, and customer service.
Better Business Bureau records also contain complaints concerning Stoneberry and Mason Companies, along with company responses to some disputes.
These reports deserve consideration, but individual complaints are not automatically verified findings of wrongdoing. Review platforms also attract self-selected customers and may not represent every transaction.
Stoneberry's credit applications involve sensitive financial information. Customers should use the official website, review its privacy policy, and maintain records of payments and purchases.
Does Stoneberry Credit Help Build Credit?
Stoneberry's credit privacy notice permits information sharing for credit-reporting purposes, while its terms warn that missed obligations may result in negative credit reporting.
However, these disclosures do not guarantee that every successful monthly payment is reported to every major credit bureau.
Customers interested primarily in improving their credit history should ask Stoneberry which agencies currently receive account information and how positive payments are reported.
Making payments on time remains important for avoiding potential financial and credit consequences.
Is Stoneberry Worth Using, and What Are the Alternatives?
Stoneberry may appeal to U.S. customers who appreciate catalog shopping and prefer spreading purchases across monthly payments.
However, its financing rates, shipping charges, and return conditions can make the overall purchase more expensive than paying upfront elsewhere.
Fingerhut was historically a comparable catalog-credit retailer, but its official FAQ states that new purchases ended on October 2, 2025. It is therefore not a currently available equivalent.
Conventional retailers offering direct payment or clearly disclosed installment financing provide more practical alternatives for comparison.
Before ordering, shoppers should compare merchandise prices, delivery costs, repayment terms, and return restrictions.
Overall, Stoneberry.com is a genuine retail shopping platform, but its installment convenience should be evaluated against the full financial commitment and documented customer-service concerns.